Compensation Overview

We are seeking a highly skilled Implementation Manager to join our team, and work alongside our Lead Project Manager to lead the establishment of processes and procedures for all aspects of data center operations, including managing the training and evaluation of data center technicians. This role can be Remote, near any of our Data Centers located across the U.S. 

Responsibilities:

• Establish and Optimize Processes: Develop and implement standardized processes and procedures for efficient and effective data center operations, ensuring maximum uptime, scalability, and security.

• Data Center Infrastructure Management: Oversee the planning, deployment, and maintenance of data center infrastructure, including servers, storage systems, networking equipment, and power and cooling systems.

• Resource Allocation and Capacity Planning: Collaborate with cross-functional teams to forecast and allocate resources to meet customer demands and optimize utilization of data center infrastructure.

• Incident Management: Lead the incident response process and manage critical situations, working closely with technical teams to quickly resolve issues and minimize downtime.

• Vendor Management: Collaborate with vendors and suppliers to ensure the availability of necessary equipment, negotiate contracts, and maintain strong working relationships.

• Training and Evaluation: Develop training programs for data center technicians to ensure their competence in handling data center operations. Evaluate and provide feedback on the performance of technicians regularly.

• Compliance and Security: Ensure compliance with industry standards, regulations, and security protocols. Implement and monitor robust security measures to protect data center infrastructure and customer data.

• Performance Monitoring and Reporting: Establish monitoring mechanisms to track data center performance, identify bottlenecks, and generate regular reports to management on key operational metrics.

• Continual Improvement: Identify opportunities for process optimization and operational efficiency. Implement best practices and innovative solutions to enhance data center operations.

Qualifications:

• Minimum of 5 years of experience in implementation or technical project management in data center operations or cloud computing. Experience with high-performance compute environments and GPU technologies is a must.

• Project Management Skills: Proven track record of successfully managing complex technical projects from initiation to completion. Strong understanding of project management methodologies and tools.

• Data Center Operations: In-depth knowledge of data center infrastructure, including servers, storage, networking, power, and cooling systems. Familiarity with data center best practices and industry standards.

• Leadership and Communication: Excellent leadership and team management skills. Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.

• Problem Solving: Ability to analyze complex technical issues, troubleshoot problems, and propose innovative solutions. Strong decision-making and critical-thinking abilities.

• Compliance and Security: Familiarity with data center compliance requirements, security protocols, and risk management practices.

• Technical Aptitude: Solid understanding of GPU technologies, cloud computing concepts, and virtualization technologies. Proficiency in relevant scripting languages, such as Python or PowerShell, is a plus.

• Flexibility and Adaptability: Ability to work in a fast-paced and dynamic environment, prioritize tasks, and adapt to changing requirements.

• Education: Bachelor’s degree in computer science, information technology, or a related field. Relevant certifications (e.g., PMP, ITIL) are a plus.

If you are a passionate and driven individual with a strong technical background and project management expertise, and you thrive in a challenging and innovative environment, we would love to hear from you. Join our team and play a pivotal role in shaping the future of high-performance compute with our GPU cloud services. 

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $90,000/year in our lowest geographic market up to $130,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.