THE ROLE

To provide assistance to the Chairman, Impressionist & modern and Vice Chairman, Head of Private Sales. This is an all encompassing role, working directly to support the requirements of a leader ensuring effective support and client management of the Chairman’s international clients.

RESPONSIBILITIES

• Providing support including:
  • Typing correspondence, drafting letters and emails
  • Diary management, booking travel and complex schedules, managing expenses
  • Coordinating proposals and valuations as required
  • Updating and maintaining files and internal systems
• Effectively co-ordinating tasks and actions while managers are travelling.
• Confident and efficient handling of client contact and relationships.
• Establish good working relationships with the EA’s of high-priority clients and internally across the business.
• Working closely with the Client Strategist supporting this department to ensure streamlined communication related to all business development and client engagement surrounding the Chairman and Vice Chairman.
• Supporting the Business Developer/Client Strategist with Client and Business Development initiatives (e.g. updating the client system, sending large volumes of emails such as pre-sale targeting, event invitations etc.).
• Effective liaison with other departments and international colleagues, in particular coordinating with the London and New York departments to ensure a seamless service to mutual clients.
• Coordinating meetings and conference calls with foreign offices.
• Organising all public relations and communications with the worldwide Press team.
• Organising lunches and assisting with arrangements for dinners for VIP clients.
• Dealing effectively with general queries, problem-solving and following tasks through to completion.
• Supporting administration linked to personal life as required.
• Ad hoc projects or support to other visiting Chairmen as assigned.

IDEAL EXPERIENCE & COMPETENCIES

• Possess exceptional diary management skills.
• Possess excellent secretarial skills and be dependable, flexible, discreet and diplomatic.
• Computer literate, with excellent knowledge of Word, Excel, Outlook and PowerPoint.
• Possess excellent communication skills (both written and spoken).
• Well organised, with a good eye for detail and the ability to prioritise tasks as well as being able to adapt to a fast-paced ever-changing environment.
• Enjoy trouble-shooting and using initiative.
• Be a team player, capable of working well as part of a busy, highly pressurised team, with good interpersonal skills and a friendly and approachable manner towards both clients and colleagues.
• Enthusiastic with a flexible approach and exceptional client service skills.