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Account Manager
Mid Market
Posted on 3/1/2023
New York, NY, USA
Experience Level
Desired Skills
  • 3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
  • Demonstrable track record of high performance and success
  • Strong communication and presentation skills
  • Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
  • Data driven mindset with attention to detail
  • High energy, go-getter with fresh ideas who takes the initiative to get things done
  • Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers
  • Bachelor's degree preferred or similar work experience
  • Manage all post-sales activity for Mid-Market customers through strong relationship-building, product knowledge, planning, and execution
  • Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs
  • Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan
  • Meet or exceed revenue goals
  • Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases
  • Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations
  • Collaborate cross functionally with team members to uncover and deliver against client needs
  • Deeply understand Navan's product offerings and competitive positioning
  • Travel to customer sites as appropriate
  • Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client
  • Own client renewals, and upsells/cross-sells of adjacent products
Trip Actions

1,001-5,000 employees

Travel & expense management solution
  • Flexible vacation
  • Healthcare: medical, dental, & visiion for you and your family
  • Commuter benefits
  • Parental leave
  • Health & wellness stipend
  • Pet friendly
  • 401k
  • IATAN: travel related discounts
  • Connectivity Allowance
  • Learning & development allowance
Company Core Values
  • Focus on Users
  • Tech-Forward Solutions
  • Lead with Context
  • Communicate with Candor
  • Raise the Bar
  • One Diverse Team