Full-Time
Technical Support Engineer
Confirmed live in the last 24 hours
Global alternative investment firm managing diverse assets
Mid
New York, NY, USA
Required Skills
PowerShell
Microsoft Azure
Communications
Management
Customer Service
Requirements
- Bachelor's degree, preferably in Management Information Systems or Computer Sciences
- 4+ years of progressive work experience providing IT supporting and implementing end user systems in an enterprise environment
- Working knowledge of Microsoft Operating Systems, Microsoft Azure Active Directory, Office 365, Windows Operating Systems, and cyber security
- Experience supporting VOIP and SIP video conferencing technologies
- Experience supporting MDM/MAM solutions
- Availability for night and weekend on-call work as well as light travel
- Knowledge of desktop and server hardware, including performance optimization
- Fundamental knowledge of IP networking, routing, and system security
- Install, configure, test, and maintain operating systems, application software, and management tools
- Experience utilizing PowerShell in management of systems
- Excellent written and verbal communications skills and strong customer service experience
- Experience supporting Microsoft technologies including Active Directory, Group Policies, Exchange, and Domains
- Proven technical documentation skills
- Insatiable level of technical curiosity
- Must be physically able to lift and carry computers and other related equipment of up to 50 lbs
Responsibilities
- Deploying and sustaining the systems and applications directly utilized by end-users
- Collaborating with talented and driven technology professionals to deliver solutions built primarily on Microsoft technologies
- Supporting applications, desktops, and scripts throughout their life cycles
- Providing excellent customer support and quickly learning new technologies
- Installing, configuring, testing, and maintaining operating systems, application software, and management tools
- Managing high touch requests from C-Level executives
- Troubleshooting methodology and problem-solving skills
- Managing an active task list and consistently meeting deadlines
HBK Capital Management, with its diverse and globally spread investment strategies, stands out as a leading alternative investment firm managing around $6.8 billion in assets. The firm's culture prioritizes transparency, teamwork, and low turnover, fostering a fun and productive work environment. Its commitment to integrity and a proven track record, coupled with a leadership that values individuals beyond their productivity, makes it a highly trusted investment manager for investors worldwide.
Company Stage
N/A
Total Funding
N/A
Headquarters
Dallas, Texas
Founded
1991
Growth & Insights
Headcount