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Senior Implementation Consultant
Clinical Operations, Remote
Confirmed live in the last 24 hours
Locations
Raleigh, NC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Oracle
Research
Sales
Requirements
  • 3+ years of experience working with or for life sciences companies; including, Pharmaceutical, Biotechnology, Healthcare, and Medical Device, and Diagnostics organizations with knowledge of document and data control and storage
  • Exposure to business and IT groups in implementation, administration, or other supporting roles for software solutions
  • Experience delivering or supporting workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders
  • System implementation experience either as a consultant, business, or IT representative for at least one of the following systems: Document Management (Documentum, OpenText, Sharepoint), CTMS, TMF, Study Startup, or eReg/ISF
  • Excellent communication skills - written, verbal and formal presentation
  • Ability to act with speed to understand requirements, create corresponding solutions, and willingness to “roll up your sleeves” to design and implement a Clinical Operations solution
  • Ability to travel 50-75%
Responsibilities
  • Play a critical role in software implementation projects at Life Sciences companies ranging from the world's largest pharmaceutical companies to emerging biotechs to Academic Research Centers
  • Rapidly configure and implementation of eTMF, CTMS, Study Startup, and eReg/ISF solutions to support clinical trial data and content management needs
  • Work with customers during the lifecycle of an implementation leading requirements workshops, gap analyses, requirements gathering, configuration, validation, migration, integration, training, and go-live activities
  • Think critically about business requirements to help design a solution for customer success that will see adoption, and ensures alignment of processes to system design and functionality
  • Liaise with customers, managing communication, risks, and project reporting between the project team, customer, and internal stakeholders
  • Collaborate cross-functionally with Product, Strategy, Sales, and other teams across the company
  • Ensure customer success from beginning to end of the engagement life cycle
Desired Qualifications
  • Direct experience with systems, such as Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection, and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore and eReg, Veeva Vault, NextDocs, Documentum, SharePoint, other clinical technologies
  • Life science, computer science, or related degree
  • SaaS/Cloud experience including knowledge of systems validation
  • Experience in services delivery management and/or systems implementation
  • Master's degree
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
Benefits
  • Parental leave
  • PTO
  • Free food
  • Health, dental, & vision insurance
  • Gym membership reimbursement
Company Core Values
  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed