Full-Time

UX Researcher

Workshop

Updated on 11/19/2024

Second Front Systems

Second Front Systems

51-200 employees

Provides DevSecOps platform for government software

Cybersecurity
Defense

Compensation Overview

$145k - $165kAnnually

Mid

Remote in USA

US Citizenship Required

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Product Management
Figma
Sketch
Data Analysis
Requirements
  • At least three years of experience in user research or related fields, with a focus on B2B or technical products
  • Proven experience as a UX Researcher, preferably within SaaS or developer tools environments
  • Strong understanding of qualitative and quantitative research methods and their application
  • Excellent analytical skills with the ability to synthesize complex data into clear insights
  • Familiarity with design tools such as Sketch, Figma, or similar (a plus)
  • Exceptional communication skills, capable of presenting findings clearly to diverse audiences
  • Demonstrated ability to collaborate closely with product management, design, and engineering teams
Responsibilities
  • Conduct qualitative and quantitative research to understand user needs, motivations, and pain points related to our developer tools.
  • Plan and execute user interviews, surveys, usability tests, and other research methods to gather insights.
  • Analyze research findings and synthesize data into clear, actionable recommendations for the design and product teams.
  • Create user personas and journey maps to communicate user insights effectively across the organization.
  • Collaborate with cross-functional teams to ensure user research is integrated into the product development process.
  • Stay informed about industry trends and user experience best practices to continually improve research methodologies.
  • Present research findings and design recommendations to stakeholders, fostering a user-centered culture within the organization.

Second Front Systems connects the commercial software industry with U.S. government defense and national security sectors. Its main product, Game Warden, is a managed DevSecOps platform that simplifies the process of getting commercial software approved for government use. By integrating security practices into the software development lifecycle, Game Warden helps speed up the Authorization to Operate (ATO) process, ensuring that software meets government security standards for faster deployment. Unlike competitors, Second Front Systems focuses specifically on the needs of defense and national security professionals, providing a subscription-based service that includes ongoing updates and compliance management. The goal is to enable government agencies and defense contractors to deploy secure software solutions quickly, allowing them to concentrate on their primary missions.

Company Stage

Series C

Total Funding

$148M

Headquarters

Wilmington, Delaware

Founded

2014

Growth & Insights
Headcount

6 month growth

15%

1 year growth

52%

2 year growth

155%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic investments from Booz Allen and a successful $40M Series B funding round indicate strong financial backing and growth potential.
  • The expansion of the leadership team with experienced professionals like Aaron Creel, Sam Gray, and TJ Rowe suggests a robust strategy for scaling and innovation.
  • Collaborations with major tech companies and government-focused initiatives, such as the ATO Accelerator with Google Public Sector, position Second Front Systems as a key player in the defense technology market.

What critics are saying

  • The highly specialized focus on U.S. government and defense sectors may limit market diversification and expose the company to policy changes and budget fluctuations.
  • The complexity of integrating multiple partnerships and technologies could pose operational challenges and affect the platform's performance.

What makes Second Front Systems unique

  • Second Front Systems specializes in bridging the gap between commercial software and U.S. government defense sectors, a niche focus that sets it apart from broader DevSecOps providers.
  • Their flagship product, Game Warden, uniquely streamlines the Authorization to Operate (ATO) process, accelerating secure software deployment for government agencies.
  • Partnerships with industry leaders like GitLab, AWS, and Chainguard enhance their platform's capabilities, providing a comprehensive and integrated DevSecOps solution.

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