Job Posting Title:
Administrative Associate
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Hiring Department:
Academic Affairs
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
19
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FLSA Status:
Non-Exempt
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Earliest Start Date:
Aug 18, 2025
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Position Duration:
Expected to Continue
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Location:
UT MAIN CAMPUS
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Job Details:
Purpose
To provide support for exam administration services and related activities for all client exams offered through the UT Public Testing Center, including the Campus Testing Center, which offers accommodated and make up exams. This works supports the mission of the Testing & Evaluation Services organization at the University of Texas at Austin.
Responsibilities
- Exam Coordination & Check-in: Provide support for exam coordination procedures. Check-in clients and verify identification. Interact with undergraduate students and instructors. Maintain exam rosters in RegisterBlast exam scheduling software. Ensure strict security of exam registration files, materials, and confidentiality of exam results. Respond to phone, email, and onsite inquiries from clients in a timely and professional manner.
- Exam Processing: Support Testing Specialist(s) with exam processing, including maintaining log of exams received via hard-copy delivery, email, and via RegisterBlast exam registration software. Ensure compliance with instructor exam requests. Update and document exam completion for instructors. Maintain documentation of exam processes for respective exam sponsors.
- Exam Technology & Inventory: Assist with technical troubleshooting of online exam administrations, including via Canvas. Assist with resolving scheduling and exam administration issues. Print, disseminate, and collect exams in a secure manner for operational needs.
- Administrative Support: Provide support and backup for Testing Specialist(s) and testing center proctor(s) for all testing programs in TES. Provide support for student workers to ensure compliance with exam security and administration requirements.
- Other related functions as assigned.
Required Qualifications
Bachelor's degree with one year of relevant experience. Excellent oral and written communication skills. Excellent interpersonal and problem-solving skills. Detail-oriented. Strong organizational and administrative skills. Professional demeanor working with clients and colleagues as well as during peak periods. Ability to work cooperatively in a team environment and independently. Ability to work effectively with multiple constituencies, including student populations.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
One year of experience in a testing services role or working with students in a higher education program.
Salary Range
$21.00 hourly
Working Conditions
May work around standard office conditions
Repetitive use of keyboard at a workstation
Use of manual dexterity
Work Shift
Work shift Monday-Friday, approximately 4 hours per day (19 weekly total). Work shift will be variable depending upon the testing schedule.
Required Materials
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Administrative & Executive Assistance (2)