Filtration Services Solutions Specialist

FLS enables our customers to produce the materials needed for a better future.

Job scope
 

The APAC Solution Specialist will be responsible for filtration aftermarket sales and technical support. They will identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear and maintenance reports in collaboration with the service team. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for filtration equipment.

Your responsibilities

• Manage the customers and their product needs throughout the life cycle

• Assessing customer needs and recommend most suitable products/solutions

• Identify and develop new business in the region

• Provides feedback into the business regarding customer needs and market intelligence

• Maintain opportunities in the CRM system

• Monitor industry for updates and changes in the product landscape

• Be able to perform health checks on customers sites, review data and present feedback

• Work closely with product line, engineering and sales teams across FLS.

• Support development of specific marketing documents to place solutions primary benefits

• Self-driven and able to work with minimum supervision.

• Ability to support proposals department on complex solutions.

• Service and audits - Review operation and process in new and existing installations

• Identify and interpret the client's technical requirements based on mine visits

• Providing technical support and engineering management in the requirements specification, design and engineering, manufacture, installation, tracking and monitoring of the performance of consumables

• Provide technical support for the correct installation and operation of consumables

• Support new product development and R&D projects in the region

What you bring

• Good communication skills, written and spoken.

• Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques

• Capable to communicate complex concepts to customers in simple terms

• Able to travel >50%, domestic and international travel.

• Must be physically able to climb onto structures and stairs in industrial plants and mines.

• College degree or equivalent experience. 

• Minimum 5 years of experience within the mining/industrial industry.  Specific experience with heavy industrial products and/or systems is a plus.

• Minimum 3 years' experience with metallurgy, maintenance, in processing/wash plant, filtration or separations.

• Mechanical Background, able to read and understand Mechanical drawings

What we offer

• Competitive remuneration package on offer

• Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment

• Development and training within a respected global OEM company

• Access to salary packaging options to allow you to maximize your after-tax income

• Employee Assistance Program for employees and immediate family

• Purchased annual leave options

• Access to a recognition and benefits platform

• Involvement with community and charity initiatives

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

All suitable candidates shall be subject to a personal suitability check which shall include but not be limited to a criminal record check, citizenship check, qualification verification and employment verification.

About FLSmidth

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers