Full-Time
Job Not Found
Updated on 9/10/2026
SEES Group
No salary listed
Nashville, TN, USA
In Person
Bachelor's, Associate's
Category
 Medical, Clinical & Veterinary (1) |
|---|
Requirements
- Strong communication and interpersonal skills, with an outgoing and positive approach.
- Experience in healthcare or the service industry is preferred.
- An empathetic approach with attention to patient needs.
- Strong organizational skills, attention to detail, and the ability to prioritize tasks.
- Ability to work as a team member and uphold organizational standards and values.
- Demonstrated computer literacy.
- Excellent judgment, dependability, and diligence.
- High ethical standards and integrity.
- Accuracy and thoroughness, including monitoring one's own work to ensure quality.
- Customer and patient service orientation, including prompt responses and the ability to manage difficult or emotional situations with tact, empathy, and diplomacy.
- Professionalism, including a positive and pleasant manner, keeping commitments, appropriate dress, and good grooming.
- Ability to work cooperatively in group situations, assist and support coworkers, resolve conflicts, build trust, and treat patients and coworkers respectfully.
- A high school diploma or GED.
- Willingness to submit to a background check; a drug screen is required for Ambulatory Surgery Centers only.
- Ability to exert up to twenty-five pounds of force occasionally and negligible force frequently or constantly to move objects.
- Ability to perform repetitive wrist, hand, and finger movements.
- Close visual acuity for viewing a computer terminal, extensive reading, and interpretation.
- Ability to remain stationary for prolonged periods.
- Ability to execute tasks independently, learn and memorize tasks, maintain concentration, multitask, prioritize work, and operate in a demanding environment.
- Comfort working with and interacting with large groups of people daily.
- Completion of required compliance training and testing annually and as needed.
Responsibilities
- Welcome clients and create positive patient experiences.
- Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously.
- Register patients and verify that patient records are current and accurate.
- Verify personal and insurance information for services and procedures.
- Schedule appointments and procedures.
- Reschedule missed appointments and cancellations.
- Process medical record requests.
- Collect and process patient payments.
- Reconcile cash reports and collected monies daily.
- Complete other functions requested by management.
Desired Qualifications
- Associate degree.
- Healthcare or service industry experience.