How you will make an impact

• Receives referrals from hospitals and physician’s offices
• Check referral portals and accept referrals. Communicate and discuss with DON
• Coordinates home care services for patients who have been referred for services
• Responsible for inputting patient demographic information into system
• Verifies Medicare/Medicaid patient eligibility and obtain initial authorizations for services
• Verifies primary care physician credentials
• Assists with staffing and creation of schedules
• Coordinates patient care with nurses, therapists, social workers and other members of the healthcare team
• Establishes and maintains positive working relationships with current and potential referral sources
• Ensures compliance with all state and federal regulations. Upholds patient and agency confidentiality

What we are looking for

• High school diploma or equivalent
• 1 + years’ experience in healthcare setting, preferably in home health, medical office, or related field
• Must have basic clerical skills
• Excellent verbal and written communication skills to interact with patients, families, healthcare professionals, and insurance representatives effectively
• Strong organizational abilities to manage multiple tasks, maintain accurate records, and meet deadlines
• Ability to empathize with patients and their families during challenging times and provide support with a compassionate approach