Business Manager of Services

End Date

Tuesday 20 May 2025

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Business Manager of Services, Public Sector & Regions
LOCATION(S): London & Leeds

SALARY: Competitive package

HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

About Us

At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best Financial Services provider for our customers. Through our brands, our Group has a relationship with just about every household and community in the UK. We underpin the lives of millions of individuals and businesses, and play a key role in helping to build a growing UK economy.

Corporate Solutions Group (CSG) is a core business within Corporate & Institutional Banking, operating across the UK, Europe and North America and is responsible for the management of relationships with the larger corporate clients and is a leading commercial bank in the UK. Notwithstanding a challenging market environment, the Group is committed to its growth strategy and Corporate & Institutional Banking is at the core of this strategy.

The role is part of the Services, Higher Education, Charities & Regions sector which collectively account for 30% of UK GDP and employment. Our sector is highly aligned to helping Britain prosper, representing leading global industries, while also playing a pivotal role in the development of CIB’s regional strategy.

Working closely with the head of sector and wider leadership team, you’ll be providing key business management support to an experienced team of coverage professionals. Key aspects of the role include:

• Performance management, data analysis and insights
• Pricing, capital allocation and portfolio analysis
• Pipeline management and analytics, as well as forecasting
• Operational risks oversight and reporting
• Strategic Ownership & Development

The Business Manager will aim to create best-in-class analytics and insights that in turn enable coverage colleagues to spend more time with clients and transactions and equip them with better decision-making tools. The role is well suited for a dynamic and pro-active individual who thrives on data and details whilst being able to produce insightful analysis at pace.

What you’ll be doing

• Work closely with the head of sector and wider leadership team to deliver initiatives across the sector and regions. Act as chief of staff ensuring the head of sector is prepared for key internal and external meetings & events, while maintaining operational discipline across the wider team.
• Be an excellent partner to internal stakeholders, advocating for team requirements while building strong relationships within the sector team and with key partners (including Product, Finance, Risk, Strategy & Operations).
• Responsible for financial reporting and analysis across the sector and regional business, delivering insights for a range of audiences. Development of accurate forecasts and business insight tooling via PowerBI and other tools.
• Embedding an effective performance management framework, across sector, region, industry and portfolio, aligned to balanced scorecard metrics.
• Driving forward our key strategic priorities as a project manager, including the build out of our UK regional strategy, growth and sector specific initiatives.
• Maintaining a culture of risk management excellence.

What you’ll need

• Understanding of corporate banking products.
• Previous experience delivering insights at pace using qualitative and quantitative data sources.
• High level of competence in Excel and PowerPoint, with Power BI experience being an advantage.
• Ability to communicate, present, build compelling narratives and influence effectively.
• Excellence in stakeholder engagement and management.
• Ability to prioritise many, highly varied tasks simultaneously, while working confidently in a fast paced environment.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.