Full-Time

Chief of Staff

Pilgrim Labs

Pilgrim Labs

1-10 employees

AI-powered platform for product decision support

No salary listed

San Carlos, CA, USA

In Person

Category
Business & Strategy (2)
,
Required Skills
Figma
Requirements
  • Strong writing ability with samples demonstrating clear, structured communication (essays, reports, briefs, or similar)
  • Experience creating slide decks and working with presentation tools such as Google Slides or Figma; ability to produce clean, well-organized visuals
  • Experience in operational roles such as Chief of Staff, program coordination, consulting, or similar environments requiring cross-functional management
  • Highly organized with strong follow-through; able to track multiple parallel workstreams without losing detail
  • Comfort interacting with engineers, scientists, partners, and visitors; able to maintain clear and direct communication
  • Familiarity with recruiting workflows, talent screening, and pipeline organization
  • Ability to learn new technical domains quickly and summarize key information accurately
  • Comfort with basic operational tasks such as scheduling, travel booking, vendor coordination, and handling sensitive communications
Responsibilities
  • Write and edit proposals, capability briefs, internal memos, and partner documents; compile and structure technical inputs from biology, hardware, and software teams
  • Build and maintain slide decks using Slides or Figma, producing focused versions for specific agencies, partners, and technical audiences
  • Manage the CEO’s inbox and calendar by filtering inbound messages, organizing schedules, preparing materials, and tracking follow-up actions
  • Translate high-level decisions into clear task lists with owners and deadlines; monitor progress and escalate blockers quickly
  • Run the recruiting pipeline end-to-end: manage postings, screen resumes, conduct initial interviews, and maintain an organized pipeline across roles
  • Plan and coordinate on-site events, visits, demos, and small community gatherings, including logistics, schedules, and run-of-show details
  • Support external coordination such as flight booking, meeting preparation, vendor interactions, and basic financial workflows (payroll, invoices, expense tracking)
  • Maintain internal alignment by conducting check-ins with contributors, tracking deliverables, and ensuring consistent execution across projects
  • Assist with concise content generation—summaries, recaps, or draft outlines for technical or external communication needs

Pilgrim Labs builds an AI-powered platform for product teams to turn customer feedback into strategic product decisions. It connects with data sources like Slack, Zendesk, and Gong to collect customer input and research in one place, then uses artificial intelligence to identify customer needs, pain points, and opportunities. This helps teams prioritize features and shape their roadmaps based on actual user sentiment rather than just anecdotes. Compared with others, Pilgrim combines multiple data streams into a single, data-driven view and targets product managers, designers, researchers, and executives to align everyone around customer insights. The company aims to help teams create customer-centric products more efficiently by guiding development with structured, evidence-based analysis.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.6M

Headquarters

Redwood City, California

Founded

2023

Simplify Jobs

Simplify's Take

What believers are saying

  • Founded 2022 by Alex O'Donovan, John Darsee targeting PMs, designers.
  • Structured platform aligns product strategy with user expectations.
  • Assists executives in efficient customer-centric product development.

What critics are saying

  • Biotech Pilgrim dominates 'Pilgrim Labs' searches, diverts investors.
  • DoD contracts to biotech Pilgrim block AI firm's funding access.
  • Thiel-backed biotech Pilgrim renders AI platform uninvestable by 2027.

What makes Pilgrim Labs unique

  • Integrates Slack, Zendesk, Gong for centralized customer feedback.
  • AI analyzes data to identify needs, pain points, opportunities.
  • Enables data-driven feature prioritization over anecdotal evidence.

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Your Connections

People at Pilgrim Labs who can refer or advise you

Company News

Business Insider
Aug 1st, 2025
Pilgrim raises $4.3M for biotech innovation

Jake Adler, the 21-year-old founder of Pilgrim, demonstrated his biotech startup's wound dressing, Kingsfoil, by cutting open his leg on camera. This bold move helped Pilgrim raise $4.3 million from investors, including Peter Thiel. Pilgrim aims to develop battlefield-ready biotech for military and civilian use. Kingsfoil, a clay-based hemostatic dressing, is undergoing further testing and aims for expedited FDA approval. The company is also developing other biotech products.

Pirate Wires
Jul 21st, 2025
Creating Supersoldiers and Curbing Biothreats

how pilgrim, and its 20-year-old founder, plan to rethink defensive biotech