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Account Manager

Confirmed live in the last 24 hours



51-200 employees

Global payments orchestration platform with API

Financial Services
Data & Analytics

Mid, Senior

Montreal, QC, Canada

Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Customer Service
  • 3-5 years of experience working directly with customers
  • 1-2 years of experience in sales, account management, or customer success roles, preferably at a payments tech company
  • Basic understanding of the payments industry
  • Demonstrated ability to help customers use products effectively and increase their satisfaction, and a passion for providing excellent customer service
  • Comfortable communicating with different levels of stakeholders, from executives to technical staff
  • Polished verbal and written communication skills
  • Basic negotiation and problem-solving skills
  • Ability to stay organized and pay attention to details
  • Basic ability to analyze data and understand trends
  • Exposure to technology-based solutions
  • Interest in continuously learning about payment strategies and how they impact business growth
  • Exposure to working with technical customers, such as developers, using APIs for e-commerce support
  • Exposure to a growing tech company environment
  • Fluency in the English language, both written and spoken
  • Communication and Planning - Regularly review clients’ business priorities and growth strategies to build account plans that ensure success in support of those strategies.
  • Retention - Protect and grow renewal revenues by ensuring that clients are deriving maximum value through their use of Spreedly.
  • Growth - Track clients’ growth projections against current usage and initiate contract upgrades in a timely manner.
  • Expansion - Continuously scour the book of business to identify expansion opportunities and capitalize on those opportunities by executing strong sales acumen and closing capabilities.

Spreedly offers a global payments orchestration platform that enables businesses to connect with multiple payment services through its API, providing advanced vaulting, smart routing, and 3DS2 security for a flexible and PCI-compliant solution to optimize online revenue.

Company Stage

Series A

Total Funding



Durham, North Carolina



Growth & Insights

6 month growth


1 year growth


2 year growth