Business Development Support Specialist @ Kitware

Business Development Support Specialist

Posted on 11/15/2022

INACTIVE

Locations

New York, NY, USA • Clifton Park, NY, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Sales

PowerPoint/Keynote/Slides

Communications

Requirements

A bachelor's degree
A minimum of 3 years of demonstrated experience related to the job duties above
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Basic skills in Microsoft Office (Word, Excel, and PowerPoint) or Google Suite
A strong interest in technology
$60K to $95K depending on qualifications and experience

Responsibilities

Be part of the team that processes Kitware's incoming sales leads. Match an opportunity with the correct project lead at Kitware, and assist with the process of working with the project lead and customer to develop a statement of work. Collaborate with the project lead and Kitware's contracts and finance teams to turn that statement of work into a signed contract
Develop and maintain strong relationships with the customer throughout the sales, contracting, and execution phases of the project, and serve as an advocate for the customer
Proactively work to increase the duration and value of each customer relationship by ensuring appropriate levels of future-looking and follow-up communication
Assist in tracking Kitware's business development activities against plan, and help produce monthly reports for Kitware leadership
Coordinate the customer feedback process at Kitware to monitor project team and customer satisfaction. Set up meetings, take notes, assess the information obtained during those meetings, and use this information to update tracking boards, draft reports, and help identify areas of improvement
Ensure necessary business development data is accurately captured and maintained
Track commercialization of Kitware's federally-funded technology and produce required reports

About the Role:

The business development support specialist will join our growing business development team focused on making a positive impact on the world by selling Kitware’s technical services and R&D expertise to solve customers’ challenges. Kitware provides advanced R&D services in AI, computer vision, medical computing, scientific computing, data management, and software process for a variety of customers in the federal government, academic institutions, and industry. The successful candidate will be a good communicator, have experience working with customers, and have a history of driving projects to completion that require a high level of attention to detail.

In This Position You Will:

Be part of the team that processes Kitware’s incoming sales leads. Match an opportunity with the correct project lead at Kitware, and assist with the process of working with the project lead and customer to develop a statement of work. Collaborate with the project lead and Kitware’s contracts and finance teams to turn that statement of work into a signed contract.
Develop and maintain strong relationships with the customer throughout the sales, contracting, and execution phases of the project, and serve as an advocate for the customer.
Proactively work to increase the duration and value of each customer relationship by ensuring appropriate levels of future-looking and follow-up communication.
Assist in tracking Kitware’s business development activities against plan, and help produce monthly reports for Kitware leadership.
Coordinate the customer feedback process at Kitware to monitor project team and customer satisfaction. Set up meetings, take notes, assess the information obtained during those meetings, and use this information to update tracking boards, draft reports, and help identify areas of improvement.
Ensure necessary business development data is accurately captured and maintained.
Track commercialization of Kitware’s federally-funded technology and produce required reports.

Required Qualifications:

A bachelor’s degree.
A minimum of 3 years of demonstrated experience related to the job duties above.
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Basic skills in Microsoft Office (Word, Excel, and PowerPoint) or Google Suite.
A strong interest in technology.

Salary Range:

$60K to $95K depending on qualifications and experience.

Company Description:

Kitware is a research and development software solutions provider with a mission to advance science, make a positive impact, and share our results all within a collaborative, employee-focused work environment that is friendly, fair, and flexible. Our work is improving healthcare outcomes, increasing national security, and advancing our national computing infrastructure. Our customers and collaborators include top universities from around the world, government organizations, national research labs, medical device manufacturers, car manufacturers, financial institutions, and many others.

Kitware is proud to be 100% employee-owned, and Great Place to Work-Certified™.

Additional Information:

Our team members enjoy a small company environment, flexibility in work assignments, and high levels of independence and responsibility. Besides a great work environment, our comprehensive benefits package includes a competitive compensation plan, tuition reimbursement program, flexible working hours, six weeks paid time off, 401(k), health insurance, life insurance, short- and long-term disability insurance, bonus plan, and free coffee, drinks, and snacks.

Kitware actively subscribes to a policy of equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, protected veteran status, uniformed service member status, or any other characteristics protected by applicable law.

To be in compliance with the requirements for federal government contractors, all Kitware new hires must be fully vaccinated against COVID-19 prior to their start date. Kitware will consider exceptions for religious and medical reasons, where appropriate. “Fully vaccinated” means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose, or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a copy of a CDC vaccine card, or notice of approval of a religious or medical exemption by Kitware human resources, must be submitted prior to your start date.

Any unsolicited resume sent to Kitware, including to Kitware’s mailing addresses, fax machines or email addresses, whether directly to Kitware employees or to Kitware’s applicant tracking system, will be considered Kitware property. Kitware will not pay a fee for any placement resulting from the receipt of an unsolicited resume, and will consider any candidate submitted by a recruitment agency without a fully executed contract with Kitware to have been referred free of any charges or fees.

If you need assistance with applying or interviewing for a role due to a disability or special need, please reach out directly to our HR team at [email protected] at any time during the hiring process.

51-200 employees

Website

Software company for open source software solutions

Company Overview

Kitware's mission is to advance science & technology, empower global innovation and address the world’s challenges. The company specializes in the R&D of open-source software in the fields of computer vision, medical imaging, visualization, and technical software development.

Benefits

100% Employee Owned
Flexible Schedules
Generous PTO
comprehensive medical, dental and vision insurances
Flexible Spending Accounts
Disability and ADHD Insurance
401k
Immigration and Visa Processing
Referral Bonus
Tuition Reimbursement
Computer Hardware Allowance

Company Core Values

Culture: Promote an inclusive and energized environment that emphasizes integrity and teamwork.
Growth: Work passionately and creatively to grow personally, professionally, and together as a company.
Collaboration: Drive sustainable innovation through collaborative relationships with customers and open source communities.
Open Science: Champion algorithms and open source software platforms to accelerate the pace of reproducible research and product development.
Impact: Advance scientific understanding for the betterment of humankind.