Full-Time

Personal Support Worker Coordinator

Posted on 9/11/2026

AgeCare

AgeCare

Canadian senior living operator

Compensation Overview

CA$45k - CA$55k/yr

Ancaster, Hamilton, ON, Canada

In Person

Certification

Category
Medical, Clinical & Veterinary
Required Skills
Workday HRIS
Word/Pages/Docs
Excel/Numbers/Sheets
Microsoft Outlook
Requirements
  • Graduate of a Personal Support Worker certificate or diploma program that meets the standards outlined in the Fixing Long-Term Care Homes Act.
  • Must have worked as a Personal Support Worker in long-term care.
  • Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents.
  • Must understand the basics of good sanitation and clean techniques and be knowledgeable about the needs of geriatric residents.
  • Must have effective written and verbal communication and interpersonal skills.
Responsibilities
  • Work collaboratively with the Director of Care and senior management team to plan, organize, direct, and coordinate resident personal care services within approved policies and procedures.
  • Manage the general day-to-day operations of the Personal Support Workers.
  • Participate in the hiring, orientation, evaluation, coaching, and mentoring of Personal Support Workers.
  • Onboard Personal Support Workers, including point-of-care documentation, care plans or kardexes, shift reports, and arranging partnerships for orientation shifts.
  • Monitor care and services provided to residents through direct supervision and formal and informal audits across all shifts.
  • Conduct leadership rounds, care audits, equipment and sling audits, meal and snack audits, hand hygiene audits, personal protective equipment and infection prevention and control skill audits, analyze results, and report the analysis at monthly quality meetings.
  • Monitor, audit, and distribute nursing supplies, continence products, infection prevention and control supplies, and cytotoxic supplies according to scheduled requirements and supervisor direction.
  • Promote improved practices through mentorship, coaching, and education.
Desired Qualifications
  • Behavioural Support Ontario certification and Imagine training.
  • Strong computer literacy and typing skills, with familiarity with Word, Excel, PCC, PPOC, Workday, UKG, and Outlook.

AgeCare is a Canadian operator of senior living and long-term care communities. The organization provides long-term care, retirement living, assisted services, rehabilitation, dining, recreation, and resident support. It serves older adults, residents, families, healthcare partners, and communities across its Canadian locations. Its operating model centers on residential care communities supported by clinical teams, hospitality services, facilities, programming, and centralized operations. Teams work across nursing, personal care, rehabilitation, dining, recreation, housekeeping, maintenance, and administration. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

Company Size

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Headquarters

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Founded

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