Kargo unites the world’s leading brands, retailers and premium publishers across screens using innovative technology and advanced creative ad formats. At Kargo, we’re all about bringing together the best of the best with a spark of creativity to stand out from the crowd. The same is true for our employees. What makes Kargo and each Kargo team member exceptional makes our company special. Kargo believes differences should be celebrated and is committed to diversity in the workplace. As an Equal Opportunity employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Kargo is 500 employees strong across offices in New York City, Chicago, Austin, Dallas, Los Angeles, Sydney, Auckland, Ireland, and London. But we’re not stopping there, so stay tuned as we expand our map and our team.

For more information, visit Kargo at www.kargo.com or follow Kargo on Instagram (@kargomobile), Twitter (@kargo) and LinkedIn (Kargo).

Title: Ad Operations Manager

Job Type: Full Time, In-Office Hybrid Required

Job Location: Los Angeles, CA

Salary Range: $65,000.00- $80,000.00 OTE

Role Summary:
The Ad Operations Manager is a member of the campaign management team, which provides services to our clients and ad sales through campaign management, delivery management, performance optimizations, creative troubleshooting, and programmatic channel management. The Campaign Manager will be responsible for the implementation of online advertising campaigns across Kagro including setup, QA, and launch mobile direct and programmatic ad campaigns. You will work with both internal teams and external parties to ensure campaign delivery objectives are met. You will have expert knowledge of ad serving systems and a passion for new and emerging technologies. You will also have a collaborative and “can do” attitude to help interface with our Analytics and Media team and deliver exceptional media solutions.

What You’ll Do:

• Perform pre-launch activities, including: campaign builds, site list adjustments, snippet generation, and other tasks
• Own pacing & delivery of campaigns
• Accurate campaign setup and on-time launch; maintain proper budgeting within ad servers to limit leakage or over-run revenue
• Communicate with Sales Planning team when campaigns are under-pacing, to secure additional inventory
• Work with Client Services Manager to optimize campaign performance against client
• KPIs and communicate when faced with campaign pacing issues
• Provide 1st & 3rd party reports on scheduled or ad hoc basis
• QA line items to ensure proper set up, ensuring various types of creative tags and pixels are properly trafficked within DFP
• Ability to troubleshoot issues independently before escalating to next level
• Submit troubleshooting tickets within selected ticketing management system
• Update campaign trackers with correct campaign/placement/line item information and 3rd party delivery

Who You Are:

• BA/BS preferred
• Previous knowledge in client services, ad operations and serving solutions a plus, especially DFP
• 2-3 years previous experience
• Must be comfortable with complexity and thinking on multiple levels of abstraction; demonstrated use of critical thinking techniques
• Excellent judgment and acute sense of self-awareness
• Experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Proven communication, questioning, and listening skills in formal and informal settings
• Effective time management skills – ability to prioritize and meet deadlines
• Comfort with fast-paced, dynamic working environment with shifting priorities
• Proficient in different 1st party and 3rd party reporting, (DFP, DFA, Moat, Atlas, DV and IAS etc..)
• Understanding of programmatic operations (header bidding, PMP, PG, AG, Server to Server, etc)

The Perks: 

• Flexible PTO + 10 sick days a year
• Tuition reimbursement up to $1,000 a year
• Monthly wellness benefit
• Daily complimentary lunch when working in a Kargo office

The Recognition:
Kargo and Kargo leadership are regularly recognized for the company’s growth and achievements, including: 

• Martech Breakthrough Awards’ Best Overall AdTech Company (2023)
• B&T’s Best Media Platform (2021)
• Digiday Awards’ Media Award for Best Digital Product Innovation (2021) 
• Martech Breakthrough Awards’ Content Management Innovation (2021) (2017)
• Three MMA Smarties (2018)