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Intern – Summer Internship 2023
Product Operations
Posted on 1/4/2023
Tampa, FL, USA
Experience Level
Desired Skills
  • Experience in software development
  • Project management skills
  • Analytical mindset, detail- oriented and organized
  • Understanding of the MSP industry
  • Inquisitive and wants to learn
  • Strong service orientation / Operate independently
  • Ability to communicate the information well (both written and spoken)
  • Experience in working in a team and the ability to support other teams
  • Currently seeking an associate or bachelor's degree in related field
  • Excellent communication and collaboration skills
  • Problem solving and trouble-shooting skills
  • Hybrid position - Must be located in Tampa, FL
  • Professional office environment
  • Participate in our Key Focus Areas Projects
  • Help drive a consistent ConnectWise Partner Engagement loop
  • Organize and analyze product data to bring transparency and visibility to the organization
  • Help build content and documentation on new and existing processes
  • Attend Product Operations Planning, Retros, and team meetings
  • Work with our Delivery Management team to understand our SDLC process
  • Assist with building out reports, in-app messaging, and data curation
  • Assist in maintaining quality of toolsets and integration across that produce single source of truth systems
  • Identify future process improvements

501-1,000 employees

Software solutions for TSPs
Company Core Values
  • Drive partner success
  • Innovate everywhere
  • Make a difference
  • Perform as a team
  • Take pride in our work
  • Own the outcome