Full-Time

BIA Account Executive

Personal Lines Sales

Posted on 4/4/2026

Arbella

Arbella

1,001-5,000 employees

Regional insurer with community foundation philanthropy

Compensation Overview

$45k - $50k/yr

+ Commissions + Profit Share Bonus Program

Company Does Not Provide H1B Sponsorship

Salem, NH, USA + 3 more

More locations: Bridgewater, MA, USA | Norwood, MA, USA | Fall River, MA, USA

In Person

Category
Sales & Account Management (1)
Required Skills
Sales
Marketing
Requirements
  • Maintain proper insurance licensing.
  • Insurance experience is not required.
Responsibilities
  • Contact prospects and clients using in person, telephone and email techniques to provide professional consultative advice about recommended coverages
  • Prepare proposals as necessary, complete applications and calculate and quote premium rates for recommended protection, explain policy features & benefits, present options, upgrades and provide an overall analysis of protecting the customer’s property & casualty exposures. Collect premium deposits and record payments
  • Assist in the solicitation and account management of employer based worksite marketing opportunities & related association sales activities
  • Counsel & advise customers including, but not limited to: identifying risk exposures, explaining coverages and types of policies, suggesting specific coverage enhancements, confirming recommendations in writing when appropriate and resolving general customer inquiries. Provide customer service & support within the agency on an “as needed” basis.
  • Achieve established sales production goals
  • Ensure new business is consistent with the agency’s standards for acceptable business as this impacts agency loss ratios and profitability
  • Perform annual customer account reviews on assigned clients to round out and upsell accounts and improve retention efforts
  • Update the agency management system fully to document client interactions to ensure service team can understand what’s going on and to protect agency from E&O issues
  • Properly follow established workflow and documentation standards
  • Follow up on Suspense Items in a timely manner
  • Become proficient with technology tools and applications to achieve the highest levels of efficiency and accuracy
  • Prepare regular reports detailing sales and other activities as requested
  • Responsible for maintaining positive relationships with customers and co-workers
  • Perform other related duties as assigned
Desired Qualifications
  • Strong community ties, professional networks, and personal relationships
  • Background from mortgage lenders, real estate agents, banking and other financial institutions as well as the military

Arbella Insurance Group serves as a regional property and casualty insurer in New England, selling auto and homeowners insurance through a network of independent agents. Its products are standard P&C policies underwritten for individuals and communities in the region, funded by premiums and managed through a local, community-focused model. The company strengthens its market position by committing a portion of its success to philanthropic efforts via the Arbella Insurance Foundation, established in 2005, which has donated more than $45 million to hundreds of nonprofits in the same communities Arbella serves. This foundation-backed approach differentiates Arbella from larger national carriers by emphasizing steady, local stewardship and community reinvestment rather than rapid, nationwide expansion. Arbella’s overarching goal is to support non-profit organizations making a tangible impact in New England communities, sustaining a quiet, long-term commitment to the people it serves.

Company Size

1,001-5,000

Company Stage

Early VC

Total Funding

$80K

Headquarters

Quincy, Massachusetts

Founded

1988

Simplify Jobs

Simplify's Take

What believers are saying

  • One Inc PremiumPay and ClaimsPay integration streamlines payments with Duck Creek.
  • Arbella Foundation donated $2.4M to 500 charities in 2025, strengthening community ties.
  • New England Revolution partnership boosts brand visibility in Massachusetts.

What critics are saying

  • John Donohue retires June 1, 2026; Paul Brady lacks sales expertise.
  • Duck Creek integration disrupts premium collection and claims by Q4 2026.
  • Mutual structure limits capital; national rivals compress margins post-2007 deregulation.

What makes Arbella unique

  • Founded 1988 to fill Kemper's Massachusetts auto insurance void.
  • Largest commercial auto writer in Massachusetts via independent agents.
  • Regional mutual focused solely on New England property-casualty lines.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Flexible Work Hours

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Gym Membership

Tuition Reimbursement

Company News

Carrier Management
Mar 6th, 2025
CEOs on the Move at Insurify and Arbella

Arbella Insurance Group announced that CEO and Founder John Donohue will be retiring after 24 years as the company's CEO.

Insurance Journal
Mar 6th, 2025
People Moves: Arbella Insurance Group Appoints Brady as Next CEO as Donohue Retires

Arbella Insurance Group, headquartered in Quincy, Massachusetts, named Executive Vice President and Head of Claim Paul Brady as CEO, effective June 1.

Insurance Journal
Feb 23rd, 2024
Arbella Insurance Teams Up With Soccer's New England Revolution

Arbella Insurance teams up with soccer's New England Revolution.

Chicago Food Magazine
Jan 17th, 2024
Arbella Launches Zero Proof Menu

Arbella has launched a brand new lineup of zero proof cocktails.

Franklin Observer
Jun 8th, 2023
Special Olympics Torch Run Makes Stop at Tri-County Voc | Franklin Observer

“Arbella has been a longtime partner with Special Olympics, and we wish all the athlete the best of luck at the games this weekend.”

INACTIVE