Sr. Professional Education Manager

The Senior Professional Education Manager plays a critical role within the Marketing organization at Calyxo, leading the strategy and execution of educational programs and physician development initiatives. This role will develop and manage programs for initial and on-going educational support for HCPs utilizing the company's products. These educational programs will increase awareness and engagement with HCPs to drive consideration and adoption of Calyxo products. Activities include didactic speaker programs, virtual consultations, hands-on demo labs, preceptorships, proctorships, supporting society events, and all other HCP training programs in collaboration with Marketing, Sales, Commercial Acceleration and Medical/Clinical Affairs. This role will assist in physician development initiatives to ensure Calyxo faculty are prepared to deliver the benefits of company products and clinical outcomes. This role reports to the Director, Professional Education.

In This Role, You Will:

Peer-to-Peer Education

• Develop and execute effective education initiatives to drive market growth and adoption of Calyxo products with urologists and their staff

• Manage all aspects of peer-to-peer educational events, including intake of requests, faculty selection tailored to audience needs, content selection, faculty preparation, and coordination of travel and logistics

• Collaborate closely with the sales team to support peer-to-peer needs, including providing speaker bios, managing invitations, coordinating AV logistics, and ensuring adherence to HCP compliance and policy guidelines

• Develop and refine peer-to-peer processes and resources to execute activities in a more efficient and effective manner

• Conduct post-program evaluations of content and faculty performance, stay informed of changes that may affect training requirements, and proactively update training protocols and materials to reflect improvements 

• Collect and maintain post-event attendee lists, ensuring accurate documentation for reporting and follow up

• Manage P2P budget, allocating funds based on goals and objectives

• Develop and implement educational strategies using techniques such as e-learning, self-learning, web-based learning, experiential learning to meet the training needs.

• Coordinate hands-on kidney model requests and support events requiring demos

• Support academic initiatives for endourology fellows, residents, and emerging though leaders 

Faculty Management 

• Identify expert speakers who can deliver the defined curriculum as well as provide technical and clinical insight with real-world applications

• Establish and manage physician faculty that drive Calyxo messaging with the urologists treating kidney stone disease

• Manage HCP speaking and advisory contracts, faculty roster, travel, scheduling, invoicing, and reimbursement 

• Develop and maintains relationships with Calyxo faculty and KOLs in the endourology field

• Proactively seek out and cultivate relationships with new healthcare providers who can help expand the brand's reach and influence.

• Support faculty management by developing profiles and engagement/communication plans for each consultant 

• Assist with developing and executing the physician on-boarding and training curriculum

Program and Cross Functional Leadership 

• Translate business requirements into professional education programs through focused curriculum design, training event management, product training, and staff mentoring

• Perform on-going comprehensive needs assessments to ensure professional education initiatives contribute and align with strategic priorities

• Provide influence across the organization to secure support and resources to execute programs

• Drive collaboration and partnership within cross-functional teams for professional education activities, commercial marketing events, and meetings

• Participate in society meetings, forums, symposia, educational and scientific programming meetings for promoting product & procedural awareness and guideline development

• Manage faculty honorarium, contracts, and budgeting in collaboration with other departments that utilize physician consultants and advisors (i.e., R&D, clinical/medical affairs, commercial and product marketing)

• Identify and analyze professional education program metrics to measure effectiveness

• Drive virtual education technology and strategic implementation with educational sites

• May assume direct management responsibilities as the team expands or as future organizational needs are identified

Who You Will Report To:

•  Director, Professional Programs

Requirements:

• Bachelor’s Degree with 8 years of experience, or combined education/experience shall also be considered. 

• 5+ years in medical device industry

• Additional 3+ years of demonstrated success in design and administration of professional education in the medical device industry

• Strong proficiency in compliance and regulatory guidelines governing interactions with healthcare professionals (HCPs), industry events, and educational activities, including but not limited to AdvaMed Code of Ethics, Sunshine Act/Open Payments, fair market values, needs-based assessments, and grant support guidelines

• Urology experience is a plus

• Ability to travel 50-75%

• Excellent interpersonal and negotiating skills; ability to adapt to changing work priorities

• Polished communicator and presenter with excellent listening, teaching, and program evaluation skills.

• Effective interpersonal interactions, both within the commercial group and in accounts

• Proficiency with PC-based office computers, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook required

• Ability to work independently

• Valid driver's license

• Compliance with relevant county, state, and Federal rules regarding vaccinations.

What We Offer:

At Calyxo, you will be part of a knowledgeable, high-achieving, experienced and fun team.  You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture.  You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself.  

We also offer an attractive compensation package, which includes:

• A competitive base salary range of $150,000 - $180,000 and variable incentive plan

• Stock options – ownership and a stake in growing a mission-driven company

• Employee benefits package that includes 401(k), healthcare insurance and paid vacation