Full-Time

Billing Solution Architect

Posted on 11/13/2024

Zuora

Zuora

1,001-5,000 employees

Subscription management platform for businesses

Consulting
Enterprise Software

Compensation Overview

$125.9k - $188.9kAnnually

Senior

San Carlos, CA, USA + 1 more

More locations: Atlanta, GA, USA

Hybrid position requiring two days per week in-office presence in Redwood City or Atlanta.

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
SAP Products
Salesforce
Oracle
Requirements
  • 5 years Order to Cash experience, within a professional services or SaaS organization, with, ideally, at least 3 years delivering billing solutions.
  • Experience in at least one of the billing and/or CPQ products; Zuora, SAP, Salesforce, Oracle, Amdocs.
  • 5 years of customer-facing solution delivery and/or business consulting experience.
  • Bachelors in Computer Science is preferred.
  • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
  • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
  • Experience with solution implementation in the areas of billing and/or order-to-cash.
  • Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover.
  • Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
  • Experience managing tasks on multiple projects simultaneously.
Responsibilities
  • Conduct requirements gathering and analysis sessions with clients.
  • Perform FIT/GAP analysis on Business requirements.
  • Document gathered software requirements/user stories and review the list of requirements/user stories with customer for sign-off.
  • Design and document sound functional and technical solutions, including process flows, technical customizations and integrations, based on customer requirements. Work with the customer to get sign-off.
  • Perform customer demos throughout project lifecycle.
  • Configure and test Zuora Billing, Revenue and Add-On products to meet the approved designs.
  • Perform testing of end-to-end solutions in conjunction with development team and customer.
  • Create and develop training materials and conduct/deliver end-user training to customer.
  • Support the customer with regular calls to answer functional and technical questions.

Zuora provides a platform for managing subscription-based businesses throughout their entire lifecycle. This includes tools for customer acquisition, billing, payments, financial reporting, and relationship management. The platform is designed to help companies transition to and optimize subscription services, making it easier for them to scale and adapt to market changes. Key products like Zuora Billing and Zuora RevPro assist businesses in managing recurring revenue and navigating subscription billing complexities. Zuora differentiates itself by focusing specifically on the subscription economy and offering a comprehensive suite of solutions that automate financial operations, which helps reduce costs and improve efficiency. The goal of Zuora is to empower businesses to achieve sustainable growth and operational efficiency in a subscription-driven market.

Company Stage

IPO

Total Funding

$235.9M

Headquarters

Redwood City, California

Founded

2007

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Zuora's acquisition of AI solutions like Sub(x) and Togai enhances its technological capabilities, potentially boosting customer acquisition and retention.
  • The partnership with Ebanx opens up new markets in Latin America and Africa, providing significant growth opportunities in rapidly expanding digital economies.
  • Zuora's collaboration with major clients like Ubisoft demonstrates its ability to scale and support high-demand subscription services, reflecting strong market validation.

What critics are saying

  • The integration of acquisitions like Sub(x) and Togai may face challenges, potentially impacting short-term profitability and operational efficiency.
  • The competitive landscape in the subscription management space is intense, with numerous players vying for market share, which could pressure Zuora's growth and margins.

What makes Zuora unique

  • Zuora's comprehensive platform uniquely manages the entire lifecycle of subscription-based businesses, from customer acquisition to financial reporting, unlike competitors who may focus on specific segments.
  • The company's focus on subscription management solutions, such as Zuora Billing and Zuora RevPro, provides specialized tools for recurring revenue and revenue recognition, setting it apart from general SaaS providers.
  • Zuora's strategic partnerships, like the one with Ebanx, enhance its global reach by enabling local payment methods in emerging markets, a significant advantage over competitors with limited regional capabilities.

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