Case Manager

What You'll Do

Your Responsibilities Will Include:

• Performs all required case management functions within specified timeframes.
• Maintains full, accurate and current documentation of evaluations, assessments, needs, progress, services, financial data, and all other categories of information required in each individual’s record.
• Understands and subscribes to the philosophy and values of independent living, empowerment and community integration of all participants in the CLASS program and demonstrates same in all communications and actions.
• Empowers CLASS clients to make informed decisions and supports clients' decisions regarding important aspects of life, such as housing, employment, relationships, education and other personal goals.
• Knows each client in his/her caseload personally and is familiar with their goals, needs, opportunities and challenges.
• Meets regularly (no less than monthly) with clients and/or allies to discuss progress, problems, and plans and to monitor services provided according to the clients' Individual Services Plan (ISP). Whenever possible, such contacts will occur where the participant lives, works, attends classes, or plays.
• Maintains cooperative working relationships with Direct Service Agencies (DSAs) and their representatives, including regular contact and consultation. This cooperation will enhance service delivery and assist the participant in achieving his/her individual goals.
• Responds to telephone calls in a timely fashion, and always within 24 hours. Ensures clients have access to Case Management in emergency situations. Responsible for assuring phone coverage when unavailable.
• Completes monthly program reports and program billing forms and turns into CLASS Program Director as required.
• Remains updated and knowledgeable about community resources and state and federal programs as they relate to CLASS client needs.

You're a great fit for this role if you have:

• Master’s degree in human services, drug and alcohol education, counseling, psychology, or criminal justice, or Bachelor’s degree in a human behavioral science (which includes 30 semester or 45 quarter hours either in development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques, such as social work, psychology, sociology, guidance and counseling, and child development) with 2 years experience or High school diploma with 4 years of relevant experience.
• Minimum of two years of documentable experience providing services to children and/or adults with disabilities.
• Ability to learn use of Easter Seals' Client Database expeditiously and independently.
• Spanish/English proficiency preferred.
• Current driver's license and proof of automobile insurance for travel throughout the North Texas area to provide services to clients.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.