Description

About Benefitfocus:​

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers andbrokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients toshop, enroll, manage, and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the BenefitfocusPlatform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits includingcore medical,dental,and other voluntary benefits plans as well as wellness programs.

Job Description:

An Integration Solution Consultant is responsible for supporting Benefitfocus business partners as they work with clients to gatherdataintegration requirements and deliver solutions that meet their data integration needs.This Consultant will work in conjunction with a Benefitfocus System Integrator partner and employers or carrier customers during an implementation or with existing customers when they encounter business events that may require changes to howdata is exchanged withBenefitfocus.

The Consultant will become familiar withBenefitfocusand industrystandardand customdata integration approaches. A critical component to a successful implementation of theBenefitfocusPlatform is ensuring on-time and high-quality data integration.

The Consultant will be working with business partners and customers (Human Resource,Benefits representatives, and leaders) to understand their businessand technical requirements. The consultant will then workwithBenefitfocusEngineering teams to relay customer requirementsallowingtheappropriatesolutionstobe developed.This position requires a self-motivated, customer-focused professional with strong follow-through.It also requires a strong technical aptitude to relay business requirements to technical software engineers.

Responsibilities:

• Evaluate customer requests to determine if existing solutions can be leveraged or if anewsolution would be required.
• Facilitate technical discovery sessions, standard integration and functionality overviews, trainings, and implementation project meetings.
• Gather and understand acustomer’s integration needs and position the right integration solution based on those requirements.
• Translate customer requirements and documentaccurate and conciserequirements in an official requirements statement,refine the requirements document based onfeedback from thecustomerandinternalengineering reviews.
• Support Test Managers during Joint Implementation Testing.
• Triage and resolve issues identified in the testing effort.
• Support global partner testing associates.
• Ensure a smooth transfer from the customer’s legacy systems to theBenefitfocusplatform.
• Seekcustomer and internal engineeringsign-offtoensure a smooth transitionof integrations to on-going production supportteams.
• Align delivery of data integrations with the overall milestones of an implementation project.
• Collaborate with Product Management, Operations and Sales to ensure shared knowledge on behalf of Professional Services – Consulting.
• Adapt to a fast-paced work environment while managing multiple and changing priorities.
• Support a general workload of 5-10 concurrent projects and across as many customers.
• Other tasks as assigned.

Required Experience:

• Bachelor’s degree is required, STEM Preferred.
• 5+ years of experience in software development and implementation environment.
• 3+ years employee benefits, payroll, human resource generalist, or software/platform consulting experience with a client-facing aspect.
• Experience with systems integration and field-level interface design is required.
• Knowledge of 834, HR-XML, APIs including SOAP & REST services, SSOs, and other EDI formats.
• Strong understanding of project implementation methodology and techniques.
• Ability to learn technology quickly through instruction, collaboration, and self-learning.
• Drive for data accuracy and completeness.
• Excellent written and verbal communication skills.
• Strong planning, scheduling, and organization skills..
• Strong requirements capturing ability.
• Strong knowledge of multiple software applications.

Benefitfocus is committed to providing a diverse and inclusive workplace in which equality, representation and respect create a culture of belonging. It is Benefitfocus’ policy to encourage diversity in hiring, recognizing that this enriches the work environment for all Benefitfocus Associates and that a broad variety of perspectives enhances decision-making and creativity. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability. Benefitfocus is an Equal Opportunity Employer Minority/Female/Disability/Veteran.