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Job Posting Title:
Pet Daycare Operations Coordinator
Position Type:
Professional / Unclassified
Department:
LSUAM VetMed - FA - Dog Daycare (Elizabeth Lanier Guidry (00083190))
Work Location:
Veterinary Medicine
Pay Grade:
Professional Hourly
Job Description:
The Pet Daycare Operations Coordinator will provide outstanding customer service and dog daycare services to drive revenue and develop a safe, dog-friendly environment. The coordinator will showcase skills to create and foster a positive daycare culture of top-quality Petcare and exceptional customer service to internal and external customers/employees. The coordinator will develop and implement strategies and create and manage events for the daycare to increase sales and consumer recognition. The coordinator will also assist in training WAEs, transients, and student workers.
Job Responsibilities
40%- Daycare Operations: Ensure proper care of all pets within the center. Monitor play groups of different breeds and sizes. Ensure that exceptional customer service and pet care is maintained. Develop strong relationships with both pets and customers. Answer all incoming calls, voicemails, and emails to answer daycare questions and book reservations. Manage cash, check, and credit card transactions. Obtain all necessary documentation, such as vaccination records, behavior, food restrictions, medication, etc., and input into the computer system of record.
25%- Events: Keep bulletin board updated. Plan and manage all events. Create and post flyers or other advertising for events, specials. Set up and complete birthday parties for pets. Take photos for events. Communicate with other departments/offices in regard to advertising.
20%- Supervision: Assist with the training of WAEs, transients, and student workers to uphold the integrity and expectations of the daycare. Ensure all policies and procedures are followed.
10%- Ensure that the facility exceeds expectations in regard to cleanliness and safety. This includes keeping all areas clean and maintained, free from hazards, wet floors, defecation, etc. Maintain, clean, and disinfect all kennels. Wash and sterilize water bowls. Wash, dry, and fold any towels, blankets, or beds.
5%- Other duties as assigned.
Bachelor's degree and one (1) year of experience in dog daycare or animal handling, customer-facing experience, and/or creative experience.
If a candidate does not meet the minimum qualifications as listed but has substantial experience in the key job responsibilities, we encourage them to apply.
Preferred Qualifications:
Bachelor's degree in a related field, and two or more (2+) years of experience in dog daycare or animal handling, customer-facing experience, and/or creative experience.
Special and Physical Qualifications:
Safety and Security Sensitive Job - Safety and security-sensitive positions are defined as those positions where any form of substance abuse may affect University activities through unsafe work behavior/performance or error in judgment; or where substance abuse could jeopardize the safety and well-being of employees, other personnel, or the general public, or cause significant damage to university property. This includes positions requiring firearms, access to controlled substances, handling hazardous material, operating heavy equipment or machinery, etc. These positions are subject to drug screens per PS-67/FASOP HR-04.
Emergency Essential Personnel - This position may be required to report to campus in times of emergency and/or closure per PS-18.
Cash Handling - This position has access to/directly handles cash. Financial history/credit check required per FASOP HR-04
Requires standing, sitting, walking, bending, reaching (above shoulder), reaching (below shoulder), vision (near sight), vision (far sight), climbing, crawling, twisting, pushing/pulling, grasping, squatting, lifting more than 50 pounds, and lifting less than 50 pounds.
Additional Job Description:
Special Instructions:
Please attach ALL required documents under the "Resume/CV" section of your application. Please provide your CV/resume and three professional references including name, title, phone number and e-mail address.
A copy of your transcript(s) may be attached to your application (if applicable).
For questions or concerns regarding the status of your application or salary ranges, please contact Elizabeth Guidry at
[email protected]Posting Date:
September 29, 2025
Closing Date (Open Until Filled if No Date Specified):
October 29, 2025
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
Y
LSU is an Equal Opportunity Employer.
HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email [email protected]. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
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