Client Sales Development Manager

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule.

Overview

As a Client Sales Development Manager, you will be managing our top midmarket accounts while also building new relationships through prospecting and relationship building.  Your success will be based on your ability to effectively nurture the existing business (SaaS and non-SaaS accounts) and fostering new opportunities by engaging executive-level decision-makers

Responsibilities

Growth

• Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention.
• Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.
• Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network.
• Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets.
• Accurately forecast revenue and share clear, timely projections with sales leadership.
• Identify and purse opportunities across multiple buyer personas (e.g. Marketing, Research, HR) seeking scalable reward and payout solutions.

Relationship Building & Engagement

• Cultivate relationships through personalized, value-driven communication (targeted content, industry insights, relevant company updates, etc.) to advance opportunities through the funnel.
• Act as a consultative partner, advising customers on how rewards and incentives can drive engagement, participation, and loyalty across their programs.
• Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges.
• Navigate complex organizations to identify and engage the right decision-makers and influencers.

Sales Execution & Collaboration

• Collaborate with the New Business Account team to ensure smooth account handoffs and an exceptional customer onboarding experience.
• Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle.
• Coordinate with cross-functional teams (marketing, product, operations) to delivery on customer objectives and support account growth.

Product Knowledge & Tools

• Become a subject matter expert on Blackhawk Network's product suite staying current on enhancements and industry use cases.
• Maintain exceptional CRM hygiene and data accuracy in Salesforce and Dynamics.
• Leverage our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement.
• Share best practices across the team and actively contribute to a culture of continuous improvement.

Qualifications

• +5 years of B2B sales experience with a proven record of meeting or exceeding quota.
• Experience managing medium to large size customer portfolios and driving revenue growth through account expansion, where customer spend and transaction volume scale over time.
• Experience with incentives, rewards, customer engagement, and research participation solutions is a strong plus.
• Proficiency in Salesforce and Dynamics is preferred. Experience with SalesLoft or similar sales engagement platforms is a plus.
• Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders.
• Highly organized and data-driven, with strong time-management skills and the ability to juggle multiple priorities in a fast-paced environment.
• A collaborative team player who also thrives as an independent self-starter.
• Bachelor's degree preferred

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.  Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits

OTE for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota):  up to $140,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.