Full-Time
Account Manager
Confirmed live in the last 24 hours
Smart mentorship platform with pairing algorithm
Junior, Mid, Senior
Remote in Canada
Required Skills
Sales
Communications
Requirements
- Bachelor's degree in Business or related field
- Experience with Account Management at a B2B SaaS company
- Excellent written and verbal communication skills
- Ability to thrive in a dynamic, collaborative, and fast-paced environment
- Extremely self-motivated with a diligent work ethic
- Experience working with CRMs
Responsibilities
- Develop and nurture strong relationships with assigned accounts
- Occasionally visiting customers in person to strengthen relationships
- Conducting business reviews to ensure clients maximize value from SaaS solutions
- Providing product demos to new stakeholders
- Monitoring account usage and health for upsell opportunities
- Coordinating and closing renewal of contracts
- Maintaining in-depth knowledge of company products
- Relaying client feedback to relevant departments for product development
- Collaborating with Customer Success Managers and Sales team
- Reporting on account status, renewals, revenue, and metrics to leadership
Together excels in creating a positive workplace by fostering a culture of continuous learning and growth through its sophisticated mentorship platform. The company's smart pairing algorithm not only streamlines the mentorship process but also ensures highly relevant and effective matches, positioning it as a leader in optimizing mentorship programs. This focus on developmental practices makes it a top choice for those seeking a dynamic and supportive work environment.
Company Stage
Seed
Total Funding
$9.8M
Headquarters
Toronto, Canada
Founded
2018
Growth & Insights
Headcount