Full-Time
Field Operations Specialist
Confirmed live in the last 24 hours
Freeosk
51-200 employees
Distributes free product samples via kiosks
Junior, Mid
Remote in USA
Candidates can be located within the continental United States.
- 2-3 years experience in a client/customer service, project management, or operations position
- Demonstrated data-driven approach to solving problems
- Ability to juggle multiple priorities
- Process driven and thrives with process development
- Client service focused experience with the ability to tailor communication to different levels
- Create communication materials and schedule weekly program configurations to our third party and retail field partners
- Troubleshoot and urgently resolve field staff issues as they arise
- Review data trends to proactively identify and communicate opportunities within field services
- Develop solutions to drive field service compliance and execution in partnership with internal and external stakeholders
- Support training of field staff, including assisting with the design and development of materials and presentations
- Support Operations and external teams with new product and new network expansion
- Create best practices around field services execution and compliance
Freeosk operates a network of kiosks that provide free product samples to consumers in over 1,300 locations across the United States. These kiosks allow retail shoppers to try a variety of products, including snacks and household items, at no cost. The kiosks are strategically placed to engage customers directly, making it easy for them to discover new brands and products. Freeosk partners with brands that pay to feature their products in the kiosks, creating a revenue model that benefits both the brands, by increasing their exposure and potential customer base, and the consumers, who enjoy the opportunity to sample new items for free. Since its founding in 2010, Freeosk has been expanding its presence and continues to enhance its approach to product sampling.
Company Stage
Series A
Total Funding
$5.8M
Headquarters
Chicago, Illinois
Founded
N/A
6 month growth
↓ -1%1 year growth
↑ 1%2 year growth
↓ -13%
Simplify's Take
What believers are saying
- With over 1,300 locations, Freeosk has a broad reach that can attract significant consumer traffic and brand partnerships.
- The company's innovative approach to sample distribution can lead to high consumer engagement and brand loyalty.
- Freeosk's established presence in the retail marketing sector provides a stable platform for future growth and expansion.
What critics are saying
- The reliance on physical kiosks means that Freeosk is vulnerable to changes in retail foot traffic and consumer behavior.
- Competition from digital sampling platforms could impact Freeosk's market share and growth potential.
What makes Freeosk unique
- Freeosk's unique network of kiosks offers a direct-to-consumer sampling experience that is not easily replicated by online or traditional marketing methods.
- Their business model, which involves partnerships with brands for sample distribution, ensures a steady revenue stream while providing value to both brands and consumers.
- Freeosk's focus on physical retail locations allows for immediate consumer engagement and feedback, setting it apart from digital-only sampling platforms.
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