Program Manager

Overview

PROGRAM MANAGER (MODES):

Bowhead seeks a Program Manager to join our team in supporting the Military Community and Family Policy Outreach & Digital Enterprise Services (MODES) located in Arlington, VA. The Program Manager will provide leadership to Site Leads and support personnel in managing all operational aspects, including program execution, growth, and risks management.

Responsibilities

• Must be responsive, reliable, detail-oriented, and possess a strong motivation to build a productive relationship with internal and external team members.
• Essential functions to include - Validating technical and financial reports, analyze metrics, identify and mitigate risks, identify areas for improvement, and develop corrective action solutions that meet operational goals.
• Conducting program meetings, reviews, and coordinate briefings with customers and senior management.
• Interview, hire and on-board personnel, providing team supervision, coaching/mentoring to ensure technical efforts proceed within budget/schedule and meet customer requirements.
• Provide contract management and planning, directing and monitoring program budgets, schedules and performance standards to ensure customer receives quality support.
• Serve as primary customer contact for program information.

Qualifications

• Bachelor’s degree in business, management, or a related field.
• Seven (7+) years managing military-community support programs
• Five (5+) years leading large teams delivering user-centered digital solutions in military or government contexts.
• Current PMI Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
• Knowledge of change management principles and performance evaluation processes.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

Physical Demands

• Must be able to lift 25 pounds on occasion.
• Must be able to stand and walk for prolonged period amounts of time.
• Must be able to twist, bend, and squat periodically.

SECURITY CLEARANCE REQUIREMENTS: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for this contract.