Full-Time

Staff UX Researcher

Posted on 10/21/2024

GlossGenius

GlossGenius

201-500 employees

Business management solutions for beauty professionals

Fintech
Consumer Goods

Compensation Overview

$200k - $240kAnnually

+ Equity + Benefits

Senior, Expert

New York, NY, USA

Hybrid role requiring 2 days per week in the New York City office.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Product Management
Product Design

You match the following GlossGenius's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 7+ years experience with UX Research and/or applied research
  • Experience conducting in-depth Interviews or focus groups and concept testing or usability testing
  • Experience with survey design and applying statistical analysis methods such as Regressions, ANOVA, and T-Tests
  • Ability to work independently, autonomously, and cross-functionally with design, product management, content strategy, engineering and marketing
  • Proven experience in translating research findings into strategic narratives and influencing product roadmaps in a way that impacts the business
  • Solid understanding of common qualitative and quantitative research methods, and when and how to use mixed methods
  • Experience working directly with product teams (primarily Product Design and Product Management)
  • Exceptional communication skills, comfortable presenting to groups, creating compelling stories from user data, and building relationships across interdisciplinary stakeholders
Responsibilities
  • Work closely with product and business teams to identify high-impact user research that address both user behavior and attitudes
  • Design and execute end-to-end primary research using a wide variety of qualitative and quantitative methods
  • Generate insight and provide input into company and product strategy
  • Communicate results and socialize recommendations in compelling and creative ways
  • Represent the needs of our users and prospective users and ensure the products we ship bring meaningful value to both the end users and the business
  • Build and nurture partnerships with product managers, designers, analysts and engineers
  • Manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a diverse group of stakeholders

GlossGenius provides business management solutions specifically designed for beauty and wellness professionals, including salon owners, spa operators, and independent beauty experts. The platform offers tools for automated appointment scheduling, payment processing, client management, and marketing, which help streamline daily operations and improve client experiences. For example, clients can easily book appointments online, reducing the administrative workload for business owners. GlossGenius operates on a subscription model, allowing users to access its services for a monthly fee, while also offering a unique feature that provides loans to eligible businesses based on their sales and payment history. With over 70,000 salon and spa businesses served, GlossGenius aims to empower its users to enhance their income and achieve their business goals.

Company Size

201-500

Company Stage

Series C

Total Funding

$102M

Headquarters

New York City, New York

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for contactless payment solutions boosts GlossGenius's seamless payment processing feature.
  • The rise of personalized marketing drives demand for GlossGenius's automated client interaction tools.
  • Hybrid work models increase the need for flexible scheduling, aligning with GlossGenius's offerings.

What critics are saying

  • Emerging startups with similar solutions could dilute GlossGenius's market share.
  • Economic downturns may challenge the subscription-based model, reducing spending by professionals.
  • Data privacy concerns may arise as more clients and businesses use the platform.

What makes GlossGenius unique

  • GlossGenius offers a comprehensive business management platform for beauty and wellness professionals.
  • The platform integrates appointment scheduling, payment processing, and marketing automation in one solution.
  • GlossGenius provides a unique capital feature, offering loans based on sales volume and payment history.

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Benefits

Flexible Paid Time Off

Health Insurance

Dental Insurance

Fertility Treatment Support

Generous, fully-paid parental leave policy

401(k) Retirement Plan

Professional Development Budget

Pre-tax commuter benefits

Dependent Care FSA

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-3%

2 year growth

3%
Beauty Launchpad
Sep 23rd, 2024
GlossGenius Debuts Product Innovations for Happier Clients and Staff

GlossGenius, the technology engine powering the beauty and wellness industry, announced new innovative Teams features.

LA TechWatch
Jul 30th, 2023
The Weekly Notable Startup Funding report: 7/31/23

Founded by Danielle Cohen-Shohet and Karim Butt in 2016, GlossGenius has now raised a total of $70.5M in total equity funding and is backed by Bessemer Venture Partners, Imaginary Ventures, and L Catterton.

Finsmes
Jul 27th, 2023
GlossGenius Raises $28M in Series C Funding

GlossGenius, a New York-based provider of a business-in-a-box platform for small businesses in the beauty and wellness sector, raised $28M in Series C funding

Cyber World Technologies
Jul 27th, 2023
GlossGenius raises $28M to expand its bookings and payments platform for beauty businesses

GlossGenius, a platform designed to handle bookings and payments for salons and spas, today announced that it raised $28 million in a Series C funding round led by L Catterton with participation from Bessemer Venture Partners and Imaginary Ventures.

Axios
Sep 27th, 2022
GlossGenius notches $25M for salon tech infrastructure.

While investment in beauty has slowed this year, VCs are still eyeing startups that embrace technology

TechCrunch
Sep 27th, 2022
Glossgenius Triples Valuation, Raises $25M To Give Beauty Industry’S Tech Stack A Makeover

Danielle Cohen-Shohet developed a tech platform to help spa, studio and salon industry owners manage their operations. She had seen firsthand the challenges of running a small business as a freelance makeup artist, one of her jobs while she was a student at Princeton. So taught herself how to code, launched in 2016, raised $2.8 million in pre-seed funding from Techstars and angel investors, and bootstrapped her company, GlossGenius, for five years before closing a $16.4 million round last November

TechCrunch
Nov 16th, 2021
GlossGenius closes on $16.4M to serve as a 'business in a box' for the beauty and wellness industry

GlossGenius, a technology provider for the spa, studio and salon industry, announced today it has raised $16.4 million in a Series A funding round led by Bessemer Venture Partners. Notably, a high-profile group of angels also participated in the financing, including Shopify co-founder and CEO Tobias Lütke, Toast CEO Chris Comparato, Toast co-founder Aman Narang, […]

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