Location: 110 Spadina Ave, Suite 200, Toronto, ON, M5V 2K

Schedule: Monday to Friday (9am to 5pm) - Hybrid (2 days on-site)

Position Type: Permanent, full-time, salaried 

About the Role

HelloFresh Canada is looking for a Demand Planner for the Factor (ready-to-eat) brand. You will play a critical role in forecasting customer demand to ensure that our meals are delivered accurately and efficiently. You will collaborate with various departments including marketing, sales, operations, and supply chain to optimize inventory levels and enhance customer satisfaction. This is a key role with significant impact on all areas of the business. 

What you will be doing:

• Develop, monitor, and adjust demand forecasts using historical data and market trends.
• Analyze forecast accuracy and implement improvements to minimize forecast errors.
• Utilize statistical and analytical tools to predict future demand patterns.
• Work closely with the marketing and sales teams to understand promotional plans, new product launches, and market trends.
• Coordinate with the supply chain team to ensure alignment of supply plans with demand forecasts.
• Communicate demand plans and adjustments to relevant stakeholders effectively.
• Develop and present on weekly and monthly Demand Planning KPIs - key performance indicators (including but not limited to forecast accuracy KPIs).
• Identify opportunities for process improvement within the demand planning function.
• Maintain resource/reference files and update existing tools on a weekly basis.
• Other duties as assigned 

At a minimum, you: 

• Must have:
• 2 - 5 years of relevant supply chain experience in demand planning, supply planning or similar roles.
• Bachelor’s degree in Engineering, Supply Chain Management, Business, Economics, Statistics, or a related field.
• Proficiency in demand planning software and tools (Google Sheets, Excel, SQL) complemented with exceptional analytical and problem solving skills
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• High energy, enthusiasm, and a can-do attitude. You’re used to working in a high pressure, fast paced, and constantly changing environment
• Driven and self-motivated - you will be making a meaningful difference in our business and the lives of our employees and customers
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• Nice to have:
• Proficiency with Python and Tableau.
• Experience in a startup or high-growth environment.
• Detail-oriented with strong organizational skills.
• Knowledge of the meal kit and/or ready-to-heat industry is a plus.
• Completed or currently pursuing  a supply chain or demand planning certification.

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn’t quite match what you’re looking for, but you’d like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We’d love to hear from you!

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