Assistant Aquatics Manager

Overview

The Assistant Aquatics Manager supports the overall safety, efficiency, and guest satisfaction of the waterpark’s aquatic operations. This role assists with lifeguard management, attraction operations, water quality maintenance, and compliance with safety and regulatory standards. The Assistant Aquatics Manager plays a key role in delivering an exceptional guest experience, supporting team development, and promoting a safe and fun aquatic environment.

Essential Duties and Responsibilities

• Support the Aquatics Director in managing all aspects of aquatic operations and lifeguard supervision.
• Assist with daily attraction operations including opening/closing procedures, staffing, water testing, and safety inspections.
• Help coordinate lifeguard training and certification in compliance with StarGuard Elite standards.
• Assist in conducting in-service trainings, audits, emergency drills, and performance reviews.
• Ensure consistent adherence to local, state, and federal safety regulations and industry best practices.
• Maintain documentation for training records, certifications, and incident reports.
• Monitor the condition of safety equipment, waterpark gear, and water quality systems, escalating concerns as needed.
• Respond promptly to guest or team member incidents, supporting proper care, reporting, and follow-up.
• Help with scheduling, labor tracking, and budget considerations in collaboration with the Aquatics Director.
• Promote high guest service standards and support team morale and performance in aquatic areas.
• Assist with recruitment, onboarding, and ongoing development of aquatics team members.
• Lead by example in maintaining a positive, professional, and inclusive workplace culture.
• Provide on-site leadership and support during operating hours, including weekends and special events.
• Identify and communicate opportunities for improving operations, safety, and guest satisfaction.

Qualifications and Experience

Required:

• Minimum 2–3 years of experience in a supervisory or leadership role within aquatics, recreation, or hospitality.
• Working knowledge of aquatic facility operations, water safety practices, and pool maintenance.
• Strong leadership, communication, and problem-solving skills.
• Ability to stay calm and make sound decisions in high-pressure or emergency situations.
• Proficient in Microsoft Office and general computer applications.
• Proficiency in English.

Preferred or Required Upon Hire:

• Lifeguard Instructor or Trainer certification (StarGuard Elite preferred).
• Certified Pool Operator (CPO) or equivalent.
• CPR/AED/First Aid certification.
• Pool Director Certification (as required by jurisdiction).
• Emergency Action Planning experience.

Work Environment & Availability

• Flexible availability including evenings, weekends, and holidays.
• Comfortable working outdoors in various weather conditions.
• Physically capable of performing lifeguard-related duties and responding to emergencies.
• May be required to be on-call for urgent operational needs.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $45,000 to $50,000.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits