Senior Account Supervisor

Crisis Communications

Updated on 6/11/2024

Daniel J Edelman Holdings

Daniel J Edelman Holdings

51-200 employees

Develops marketing strategies for Microsoft


New York, NY, USA

Required Skills
  • Minimum of 5 years of demonstrated experience in public relations with at least 3 years in issues management, preferably in an agency setting
  • A bachelor’s degree or equivalent work experience
  • Excellent client relationship skills and experience giving counsel on strategy, approach, and execution
  • Excellent writing ability
  • Media strategy and message development skills to lead execution of planning, messaging, and storytelling on behalf of clients
  • Experience in working in new business, driving proposal development and opportunities for the team
  • Strong organizational, scheduling, and time/project management skills; possess the ability to multiple deadlines simultaneously
  • Demonstrated ability to work within a small team and large global network
  • Experience growing and developing talent
  • Available to travel onsite with regionally headquartered clients (conditions permitting)
  • Supports day-to-day management of issues triage and response, including overseeing team coordination and client counsel
  • Leads research, planning, and development of comprehensive corporate and crisis communications campaigns (both proactive mitigation and reactive response)
  • Research trends to proactively counsel clients on their messaging and engagement in topics
  • Oversees account teams’ quality and operational performance, ensuring deadline adherence, reaction to industry trends, and ensuring plan execution maps to client objectives within budget
  • Take immediate action on client feedback
  • Supervise more junior staff by mentoring, motivating, coaching, and consistently providing feedback
  • Contribute to business development, including new business and organic growth with existing clients

Daniel J Edelman Holdings

Daniel J Edelman Holdings


Working at Daniel J. Edelman Holdings offers a unique opportunity to be at the forefront of developing comprehensive marketing and communications strategies. This company’s focus on media relations, social media, data analytics, and influencer collaborations in partnership with a major industry player like Microsoft illustrates a strong alignment with technology and strategic growth. The environment encourages collaboration and innovation, allowing employees to hone their skills in a cutting-edge and dynamic sector.

Company Stage


Total Funding



Seattle, Washington



Growth & Insights

6 month growth


1 year growth


2 year growth