Manager – AMER IT Services
Posted on 3/28/2023

5,001-10,000 employees

Virtualized datacenter
Company Overview
Nutanix’s mission is to simplify IT infrastructure management. The company is building a software platform to help organizations manage hybrid multicloud environments.
San Jose, CA, USA
Experience Level
Desired Skills
  • Requires technical work experience and three or more years of technical management in a modern technology environment
  • Proven track record of partnering and building relationships with business stakeholders at all company levels
  • Experience in vendor, procurement, budget and asset management
  • Strong knowledge of IT operations, architectures/concepts/terminology, and incident and change management
  • Experience working in an international company with offices distributed globally and employees working anywhere
  • Experience managing office IT systems to provide the best employee experience and productivity
  • Experience with modern technologies for conference rooms (e.g., Zoom Rooms), telephony systems (e.g., Zoom telephony, Ring Center, VCC solutions, etc.), WIFI and network (e.g., Mist, Cisco, Palo Alto), data centers (UPSs, Servers, Storages, hypervisors, etc.), monitoring tools, and end-user hardware and software (laptops, SaaS apps, etc.)
  • Proven history of driving technical innovation while promoting a healthy team environment
  • Excellent written and verbal communication skills (Fluent English)
  • Obsess about the IT Operations - partner with the broader business to ensure that what IT delivers is what our internal customers want and need
  • Help to define and execute a global strategy for improving IT operational support efficiency and prioritizing customer success. Metrics are everything!
  • Be an outstanding leader for the AMER IT Operations (distributed) team and lead by example
  • Keep the IT fire going by periodically reviewing supported technologies, system life cycles, and support processes and see where new technologies can take us further with innovation
  • Own ongoing communications to our IT customers in AMER - announcements, updates, etc