Full-Time
Director of Care Management RN
Providence
10,001+ employees
Not-for-profit health system with hospitals
Compensation Overview
$101.61 - $160.42/hr
Pacoima, Los Angeles, CA, USA
Hybrid
Four days on-site per week with one remote day; must live within commuting distance to the ministry.
Bachelor's, Master's
 Medical, Clinical & Veterinary |
|---|
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- Education: Bachelor's Degree in Nursing AND a Master's Degree in a health-related/science field.
- Experience: 2+ years of care management experience in an acute-care setting.
- Experience: 2+ years of healthcare leadership or management experience related to acute-care case management.
- Licenses & Certifications: Required Upon Hire: California Registered Nurse (RN) License (if applicable to role requirements).
- Licenses & Certifications: Required Within 30 Days of Hire: California Fire and Life Safety Card.
- Knowledge, Skills & Abilities: Strong knowledge of acute-care case management principles and practices.
- Knowledge, Skills & Abilities: Understanding of evidence-based practice and care-transition models.
- Knowledge, Skills & Abilities: Knowledge of the care continuum and effective transition-of-care strategies.
- Knowledge, Skills & Abilities: Strong problem-solving, communication, writing, and organizational skills.
- Knowledge, Skills & Abilities: Ability to manage multiple priorities in a fast-paced healthcare environment.
- Knowledge, Skills & Abilities: Demonstrated ability to build and maintain collaborative relationships across disciplines.
- Knowledge, Skills & Abilities: Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Provide strategic oversight of care transitions, utilization management, case management, discharge planning, social work, and psychosocial intervention programs.
- Lead efforts to optimize patient throughput and effective utilization of resources across the continuum of care.
- Ensure safe, sustainable, and patient-centered discharge planning and care-transition processes.
- Collaborate with Physician Advisors and medical staff to promote appropriate utilization practices and regulatory compliance.
- Develop and implement annual strategic work plans that include quality, clinical, administrative, and financial objectives.
- Monitor and manage departmental performance metrics, ensuring achievement of established goals.
- Proactively identify and address performance trends, operational challenges, and opportunities for improvement.
- Drive initiatives that improve quality, outcomes, patient experience, and care delivery effectiveness.
- Support organizational goals aligned with the Triple Aim.
- Directly supervise and develop leaders and caregivers within areas of responsibility.
- Recruit, mentor, coach, and retain high-performing teams.
- Provide ongoing education, performance management, evaluation, and professional development opportunities.
- Foster a culture of learning, collaboration, accountability, and excellence.
- Build strong relationships with physicians, hospital leadership, and community care partners.
- Serve as a liaison to organizations involved in care transitions and post-acute services.
- Promote collaboration that enhances patient experience and care coordination.
- Support stakeholder engagement through education, presentations, and performance reporting.
- Develop and manage departmental budgets, staffing plans, productivity targets, and operational metrics.
- Monitor financial performance and address budget variances proactively.
- Ensure responsible utilization of resources while maintaining quality outcomes.
- Ensure compliance with applicable licensing, accreditation, regulatory, and organizational standards.
- Lead reporting and communication efforts regarding care management outcomes and performance.
- Seek executive partnership and support when addressing complex patient care or operational challenges.
- Participate in and chair/co-chair hospital and medical staff committees as required.
Providence Health & Services runs a large network of not-for-profit hospitals and clinics across seven western states, delivering a full range of health and social services. It provides inpatient and outpatient care, home and hospice services, substance abuse programs, and mental health treatment through its integrated network, reinvesting revenue back into care. Its not-for-profit, faith-based model means earnings are directed toward community care rather than shareholders, and the system focuses on scale and efficiency to serve more people. Its goal is to improve financial stability while expanding access and quality of care for a broad range of communities through higher patient volumes and cost-saving measures.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Renton, Washington
Founded
1859
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Simplify's Take
What believers are saying
- July 31, 2026 Blue Shield of California renewed in-network access across Providence's California footprint.
- Providence opened Ensign Primary Care in Olympia on June 15, 2026, adding 5,400-6,000 patients.
- Providence's Montana child-abuse telehealth pilot expands rural specialty access through RESOLVE in August 2026.
What critics are saying
- Washington sued Providence on May 13, 2026 over pregnancy-accommodation failures and retaliation.
- Providence Health Plan will wind down in 2027, abandoning 440,000 members.
- Providence cut hundreds of jobs in 2025-2026; sustained layoffs signal margin pressure and shrinking services.
What makes Providence unique
- Providence runs 51 hospitals and 1,000 clinics across seven western states, anchored by Catholic mission.
- Providence Alaska Medical Center launched Alaska's first Lutathera program in July 2026.
- Providence pairs hospitals, clinics, home health, hospice, and health-plan assets under one brand.
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Company News
UM and Providence Health launch program to aid rural child abuse care in Montana. Missoula pediatrician Laurie Carter is piloting a new program with University of Montana researchers as part of RESOLVE, a strategic healthcare partnership between the university and Providence Health, according to an Aug. 6 announcement. The initiative, called the Montana Child Abuse Network (MT CAN), uses telehealth to support rural health providers and child welfare professionals in caring for children who may have experienced abuse or neglect. Dr. Carter said, "Montana is one of four states in the U.S. that doesn't have a child abuse pediatrician, and rural communities are especially under-resourced." The program provides training, resources, and connections to state-based medical providers with additional training in child abuse care. Carter described how her experiences treating abused children influenced her involvement: "If you've seen one child who sustained significant abuse, it's going to stick in your mind forever." She noted that early recognition of so-called sentinel injuries - minor signs like bruises or subtle fractures - is crucial for prevention but can be difficult for busy physicians with limited resources. "Approximately one-third of children who present with a significant injury have a history of a prior sentinel injury," Carter said. There are an estimated 2,500 to 2,700 victims of child abuse and neglect each year in Montana based on recent state-level data analysis. Without specialists in pediatric child abuse within the state, many cases are missed early on. Sara Cox, clinical research coordinator for RESOLVE and former pediatric nurse at Community Medical Center in Missoula, said, "When Laurie came forward with this idea, I was very excited. RESOLVE is the conduit between the University of Montana and Providence Health and all the incredible academic researchers and centers that we have on campus." Cox helped connect Carter with DART - the Developmental Adversity, Resilience and Transformation Lab at UM - led by Dr. Jim Caringi. Caringi said adverse childhood experiences increase risk for various health problems: "If an individual has just one ACE [adverse childhood experience], they're more likely to have almost every other health problem you could ever think of. This project gives us the opportunity to stop the abuse as it's happening." The pilot phase is underway in western Montana with plans for statewide expansion if successful. "If we can recognize those sentinel injuries early," Carter said, "and get children and their families the resources they need, we can prevent the worst outcomes." The University of Montana functions as a public research university emphasizing academic excellence while offering undergraduate through professional degree programs both online and on campus; it accommodates more than 11,000 students across Missoula and other areas through distance-learning options as well as virtual tours for prospective students, according to its official website.
Providence's San Fernando Valley hospitals earn high honors from U.S. News & world report. Providence's San Fernando Valley hospitals have been recognized by U.S. News & World Report as Best Regional Hospitals for 2026-27, earning a combined 39 high-performing ratings for excellence in patient care. "These recognitions reflect our teams' commitment to providing compassionate, high-quality care," said Karl Keeler, chief executive of Providence's San Fernando Valley service area. "Every day, our caregivers and physicians combine clinical expertise with a deep commitment to serving our communities. We are honored to be recognized for the exceptional care delivered across our hospitals." The annual U.S. News evaluation measures hospital performance across common procedures and conditions, as well as complex and high-acuity care. Rankings and ratings are designed to assist patients and their health care providers in making informed decisions about where to receive care for challenging health conditions or elective procedures. Together, the three Providence hospitals received high-performing ratings across a broad range of procedures and conditions, reflecting a shared commitment to clinical excellence and compassionate care. The accolades include: Providence holy cross medical center mission hills: Specialty regional ranking in Orthopedics, high performing specialties in Diabetes & Endocrinology, Geriatrics, Orthopedics and high-performing procedures and conditions in chronic obstructive pulmonary disease (COPAID), Gynecological cancer surgery, Heart arrhythmia, Heart attack, Heart failure, Hip fracture, Hip replacement, Kidney failure, Knee replacement, Leukemia, lymphoma & myeloma, Pacemaker implantation, Pneumonia, Prostate cancer surgery, Stroke Providence Saint Joseph medical center burbank: Chronic obstructive pulmonary disease (COPAID), Ear, nose & throat surgery, Gynecological cancer surgery, Heart attack, Heart failure, Hip fracture, Kidney failure, Leukemia, lymphoma & myeloma, Pacemaker implantation, Stroke. In addition, Providence Saint Joseph earned the U.S. News Best Maternity Hospital rating for 2026. Providence cedars-sinai tarzana medical center tarzana: Chronic obstructive pulmonary disease (COPAID), Colon cancer surgery, Heart arrhythmia, Heart attack, Heart failure, Hip fracture, Hip replacement, Kidney failure, Pacemaker implantation, Prostate cancer surgery, Stroke To determine the Best Hospitals rankings, U.S. News evaluated each hospital's performance on objective measures such as risk-adjusted mortality rates, preventable complications and level of nursing care. The Best Hospitals Specialty rankings methodology and Procedures & Conditions ratings methodology measure patient outcomes using data from millions of records provided by the Centers for Medicare & Medicaid Services. The recognitions underscore Providence's commitment to delivering high-quality, patient-centered care and improving the health and well-being of the communities it serves. Ed. Note: The above information was provided to KHTS Radio by Providence.
New beer nods to Olympia Brewing history, 21 new homes coming to west Olympia. July 31, 2026 5:00 AM Gift Article Key Takeaways AI-generated summary reviewed by our newsroom. Hawks Prairie Immediate Care at 2555 Marvin Road NE in Lacey is set to close next month, Providence Swedish confirmed this week. Its last day is Aug. 21. The space will be used to expand its primary care services at the same location. "Patient demand for immediate care services has declined, with patient traffic down 15% since last year," Providence officials said in a news release, following an inquiry from The Olympian. "This has been influenced by the growing presence of urgent care facilities and the opening of a new emergency department in the community," the release reads. "At the same time, Providence Swedish continues to see a strong need for primary care access and continuity, making this transition an important step in better matching services to how patients are seeking care today." "Nearby walk-in care options will remain available, including Providence ExpressCare in Hawks Prairie, Providence Immediate Care in Lacey and Providence Immediate Care in west Olympia." Providence will support staff affected by the closure. "Support is being provided for caregivers who are directly affected, including transition planning, partnership with Human Resources, and internal job opportunities where available," said Russ Igoe, Chief Operating Officer, Providence Medical Group, in a statement. More primary care services have opened or are planned, Providence Swedish says. Providence Medical Group opened a primary care clinic on Ensign Road, which is across from Providence St. Peter Hospital in Olympia, in June and plans to add another clinic in the Tumwater Hill area in early 2027. "Once completely built out, these additions will bring 14 new providers to the community, including a combination of advanced practitioners and physicians. Once provider panels are full, these clinics will serve 17,500 new patients in our community," the news release reads. Downtown steakhouse celebrates anniversary, names new chef. 1889 Prime Steakhouse in downtown Olympia on Fifth Avenue turned three in July and has named Joe Rumberger as its executive chef, the restaurant announced. Rumberger previously operated the French bistro Bar C'est L'eau at the Tumwater Craft District until it closed in early May. "Now, as the restaurant enters its fourth year, Chef Rumberger will lead the culinary program with a vision that honors the steakhouse's foundation while elevating it through seasonality, local partnerships, and world-class technique," the restaurant announced. "I'm incredibly excited to join the team at 1889 Prime," said Chef Rumberger in a statement. "This region produces some of the finest beef, seafood, and artisan products anywhere in the country... Together, we're building a steakhouse experience that celebrates the Pacific Northwest while delivering the timeless quality and hospitality guests expect from a premier steakhouse." The restaurant has multiple owners, including manager partner Drew MacEwen, who also is a Washington state senator. Throughout the month of August, the steakhouse will commemorate its third anniversary with special menu features, behind-the-scenes content, employee spotlights, and celebrations that honor the people who have made the restaurant's success possible, according to a news release. 2 breweries join forces on new beer. Two local breweries - downtown Olympia's Well 80 and Tumwater's Triceratops - have teamed up to create a new beer called Leotucky Lager, they announced. "What do you get by combining a classic pre-Prohibition recipe with one of the South Sound's favorite beers? A blend of historic proportions!" a news release reads. "Leotucky Lager (5% ABV), the latest collaboration between friends Rob Horn of Triceratops and Chris Knudson and Paul Pearson of Well 80, captures the malty magic of Pennsyltucky Lager and Leopold (Schmidt's) Original 1896 Lager, the beer that started it all for Olympia Brewing Company," according to the release. Starting July 31, beer fans can find Leotucky Lager at the Triceratops tasting room at 8036 River Drive SE, #203 in Tumwater and at Well 80's brewpub in Olympia at 514 Fourth Ave. E. The small-batch collaboration will appear on shelves and tap lists at select retailers across Western Washington in the coming weeks, according to the release. 21 homes proposed for west Olympia. The Walnut Trails subdivision has been proposed in west Olympia at Ethel Street and 14th Avenue/Walnut Road, the city of Olympia announced. The project aims to subdivide 6.17-acres into 21 single-family lots. The site contains a stream and wetland, which will require critical area tracts; additionally, a large area of the site is dedicated to stormwater, according to the city. Care to comment? Send them to Senior Planner Jackson Ewing at [email protected] by 5 p.m. Aug. 19. A public hearing is required as part of the review of this project, but it has yet to be scheduled, according to the city. Local. July 17, 2026 5:00 AM July 24, 2026 5:15 AM May 6, 2026 12:08 PM If you know of a retailer, restaurant, coffee shop or other business that is opening, closing, expanding, remodeling, or changing its focus, send an email to reporter Rolf Boone at [email protected]. The Olympian Rolf has worked at The Olympian since August 2005. He covers breaking news, the city of Lacey and business for the paper. Rolf graduated from The Evergreen State College in 1990. Support my work with a digital subscription
Providence will close Hawks Prairie immediate care (video). By Rolf Boone July 31, 2026 at 4:55 AM Providence will close its immediate care services at its Hawks Prairie location and replace it with expanded primary care.
Providence Alaska Medical Center first in Alaska to offer breakthrough treatment for neuroendocrine tumors. Lutathera targets cancers that develop in pancreas, stomach, intestines, and other parts of the digestive system. ANCHORAGE, Alaska - Providence Alaska Medical Center recently became the first in Alaska to offer a breakthrough treatment for a complex group of cancers that can develop in the pancreas, stomach, intestines, and other parts of the digestive system. Lutathera is a targeted therapy that identifies and kills or reduces cancer cells in gastroenteropancreatic neuroendocrine tumors (GEP-NETs). Lutathera is approved for the treatment of adults and pediatric patients aged 12 and older with somatostatin receptor-positive forms of these tumors. "Lutathera is a new, advanced medication that targets cancer cells at the molecular level," said Stephen Settle, M.D., Ph.D., a radiation oncologist at PAMC. "This medication targets radiation specifically to cancer cells, leaving healthy normal cells intact. Think of it like a key that only fits the lock of the cancer cells and goes anywhere in the body to go after them." Lutathera is administered via infusion and works by acting as a targeted radioligand therapy, which uses a targeting molecule to find specific cancer cells and a radioactive particle to deliver a precise dose of radiation directly to those cells. Patients typically receive four treatments given once every eight weeks. Before treatment, patients receive an amino acid infusion that helps protect the kidneys from radiation exposure. The entire treatment course usually takes about eight months to complete. Patients continue receiving standard treatment for GEP-NETs during and after Lutathera. "Before we launched this program at Providence Alaska Medical Center, patients had to travel to the Lower 48 every eight weeks for four treatments and remain there for three days after each dose before returning home," said John Halligan, M.D., radiation oncologist and medical director of Radiation Oncology with Providence Cancer Center. "That made access to this highly effective treatment extremely challenging for Alaskans." "We expect to treat five to 10 patients each year, and while that number is small, we believe it is absolutely worthwhile because of the meaningful impact this therapy can have on patients' lives," Halligan added. According to the National Cancer Institute, Lutathera is the first radioactive drug approved to treat these rare cancers. In the past, patients with cancerous GEP-NETs had limited treatment options if initial therapy failed to keep the cancer from growing or progressing. "For many patients, the previous option was octreotide, which helps manage symptoms such as flushing, diarrhea, abdominal cramping, asthma-like symptoms, racing heart and increased blood pressure. However, it does very little to stop tumor growth," said Halligan. "In the landmark NETTER-1 trial, the two-year progression-free survival rate was 65% for patients treated with Lutathera, compared to just 11% for patients receiving octreotide alone. In addition, Lutathera is usually very well tolerated compared to chemotherapy." In 2025, Providence became the first treatment center in Alaska to offer Pluvicto, an innovative, targeted radiopharmaceutical therapy for men with advanced, metastatic prostate cancer. "There are many more radioligand drugs currently in development and we expect to see other success stories like this in the years to come, said Settle. "Such radioligand drugs are going to be a real game-changer for patients, and we want Alaskans to be able to get these treatments right here at home." About Providence Alaska Medical Center Providence Alaska Medical Center, a nationally recognized trauma center and Alaska's only Magnet hospital, is part of Providence, a not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health services, affiliated services and educational facilities. For more information, visit providence.org/locations/ak/alaska-medical-center.