Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

This position contributes to the overall administration of the company’s employee benefit programs and acts as the primary point of contact for employee inquiries. In addition, this role participates in administration of the many health and wellbeing programs and projects within the department.

This role will be hybrid, 3 days per week onsite in Santa Ana, CA.

What You’ll Do:

• Assist in administration of the company’s healthcare plans and wellness programs, including but not limited to assisting employees with benefits coverage, developing, and distributing employee communication and education programs.
• Oversees employee escalations with the highest level of professionalism and customer service.
• Performs quality checks of benefits-related data as needed.
• Assists with annual enrollment process as needed.
• Coordinate and conduct employee information presentations, enrollments, and other related educational sessions regarding benefit programs.
• Coordinate and administer activities involving company’s paid time-off programs.
• Prepare, distribute, and maintain benefits description booklets, annual statements, and certificates.
• Act as liaison between company and various insurance carriers and plan administrators.
• Remain current on all government regulations involving payroll and benefits, including HIPAA, FMLA, COBRA, ACA, and ADA.
• Compile periodic and special reports on benefits matters for senior HR management.
• Support leave of absence and worker’s compensation tasks as assigned.

What You’ll Bring:

• A minimum of 3 years’ experience in benefits, wellbeing, absence, or worker’s compensation
• Knowledge of employee health and welfare benefit plans, including medical, dental, prescription, account-based plans, life/AD&D, disability, and ancillary offerings; both self-funded and fully insured arrangements preferred.
• Bachelor’s Degree in human resources is preferred or equivalent combination of education and experience.
• Excellent customer service skills; results oriented; effective problem-solving skills.
• The ability to communicate with employees comfortably and effectively at all levels of the organization.
• Excellent oral and written communication and presentation skills
• Excellent organization, prioritization, and time management skills
• Ability to analyze complex issues, diagnose potential problems and identify and implement solutions.
• Excellent computer/technical skills (Word, Excel, Outlook, PowerPoint, Workday)
• Ability to work both independently and collaboratively with a cross-functional team in a fast-paced environment with changing priorities and demands.

Pay Range: $24.30- $33.30 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.