The Director, Office of the CTO (OCTO) Policy and Standards, leverages senior-level technology transformation, strategy, policy, and communication skills to deliver on a wide range of OCTO obligations in support of regulatory commitments for the world’s leading global bank. It helps establish, manage, and socialize forward-looking technology processes and governance, including frequent work directly with regulators, for the fulfillment of Citi’s regulatory commitments. Armed with an excellent understanding of the underlying business needs, latest technology trends and competitive imperatives in financial services, the successful candidate will hold strong perspectives on the strategic direction of the function. Excellent communication skills required to negotiate and influence, often at senior level internally, as well as externally.

• Effective management of technology risk and agility and efficiency are equally important goals for Citi. To support this, significant modernization and improvement is required to the body of technology policies and standards owned by the CTO and CTI organizations that drive the procedures and resulting behavior of 40,000+ technologists across all of Citi’s businesses and functions.
• The major opportunities include simplification, enabling codification of controls and updating them to reflect modernization and simplified styles of development and delivery including agile, continuous deployment and cloud computing.
• Allied with this, there is a critical need to improve the oversight and governance of these policies and standards to identify appropriate and achievable performance and risk indicators and drive the behavior of line-of-business technology teams to maintain their performance against Citi’s technology risk appetite.
• Given Citi’s size and complexity, a federated model is used to govern technology standards and performance against them with curation of this and overall accountability for the standards owned by the CTO organization.
• This role will thus work very closely with subject matter experts in areas such as project management, software development, inventory management, change, and security, ensuring that the skills and knowledge of this large pool of talented resources are used to drive the necessary improvements.
• It will also work closely with the business and function practitioner and Engineering and Architecture teams to both ensure appropriateness of the policy and standards being defined and their oversight of their performance against the resulting performance and risk metrics.
• The role will also work closely with Citi’s internal 2nd and 3rd lines of defense and global regulators who all take a very keen interest in Citi’s performance in these critical areas given our position as a Global Systemically Important Bank (G-SIB).
• While extensive experience in the areas of defining technology policy and standards and governing them once in-place is critical to the role, the ability to organize and drive collaboration across a wide group of stakeholders and detailed subject matter experts is more important than subject matter expertise in any one particular area of technology.
• The role will join a team of 10 Citi employees across the US, Ireland and Poland delivering against the mission outlined above.
• The ability to drive teams to deliver against external regulatory and internal audit commitments and communicate effectively at all levels up to the CIOs and CTO of Citi are also both critical requirements for the role.

Qualifications:

• 15+ years of relevant experience in an Engineering or Technology Management role with extensive experience in business and functional management.
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to negotiate, be objective, to prioritize, and to give a balanced view
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Positive, energetic, and enthusiastic approach
• Proven track record of operational process change and improvement

Education: Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Strategy & Development

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Nov 14, 2024

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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