Full-Time

Operations Support Associate

Updated on 9/4/2026

Radius Financial Group Inc

Radius Financial Group Inc

51-200 employees

Independent mortgage bank with varied loans

Compensation Overview

$35k - $40k/yr

Norwell, MA, USA

In Person

Category
Operations & Logistics
Required Skills
Customer Service

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Requirements
  • Use communication and problem-solving skills on a daily basis.
  • Handle conversations with tactfulness and diplomacy.
  • Maintain high energy, self-motivation, and curiosity.
  • Prioritize customer needs and demonstrate customer-focused service.
  • Present yourself professionally in email, phone, and face-to-face conversations.
  • Demonstrate a high level of attention to detail.
Responsibilities
  • Provide operations support in a fast-paced headquarters environment.
  • Handle customer-related conversations and prioritize customer needs.
Radius Financial Group Inc

Radius Financial Group Inc

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Radius Financial Group is a full-service private mortgage lender and insurance agency that operates as an independent mortgage bank, offering conventional, FHA, VA, jumbo, USDA, ITIN loans, non-warrantable condos, construction loans, refinancing, HELOCs, and reverse mortgages. It connects borrowers with investment capital and uses a data-driven workflow and AI-enabled automation to streamline processing and underwriting, calling this its digital workforce. The firm has grown through acquisitions—Poli Mortgage Group in 2024 and Freedmont Mortgage Group in 2023—to extend its national reach under multiple divisions. Its goal is to provide comprehensive mortgage and insurance solutions with personalized service and an efficient, scalable national footprint for borrowers.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Norwell, Massachusetts

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • Radius posted a 97.3 NPS on its 2025 website, signaling strong customer satisfaction.
  • The 2024 Freedmont acquisition and 2023-2024 expansion widened Mid-Atlantic reach.
  • Sarah Valentini was an EY 2025 New England finalist, reinforcing leadership credibility.

What critics are saying

  • A 2021 cybersecurity incident settled in 2026, exposing recurring trust and compliance weakness.
  • Mortgage rates crushed originations industrywide; Radius lacks a visible capital-markets moat.
  • If cyber controls fail again, regulators and sellers can freeze lending channels quickly.

What makes Radius Financial Group Inc unique

  • Radius combines mortgage lending and insurance under one operating platform.
  • Its 2025 careers page touts AI, robotics, predictive analytics, and centralized underwriting.
  • Product breadth spans FHA, VA, USDA, DSCR, ITIN, HELOCs, and commercial loans.

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Benefits

Remote Work Options