Senior Salesforce Architect @ Harness

Senior Salesforce Architect

Posted on 3/2/2023

INACTIVE

Locations

San Francisco, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Requirements

3-5 years of relevant work experience
Experience with a Salesforce.com implementation, including building and updating custom objects, fields, user profiles, formulas, validation rules, workflows, and approval processes a plus
Service-oriented mindset and a passion for learning new technologies, including Sales tools like Gong, Outreach.io, and more
Demonstrated ability to understand business needs, translate requirements into technical solutions, and document in process flow diagrams
Ability to prioritize tasks, manage parallel projects, and meet deadlines

Responsibilities

Initial intake of systems requests and questions from Revenue Ops, Sales, Partner, Marketing, and Customer Success teams. Understand impact of requirements to existing and proposed business processes and technical landscape
Initial scope and solution design of systems projects to help determine priority and timeline
Configure and customize systems to meet requirements
SFDC administration, including managing user permissions; ad hoc troubleshooting (e.g. validation rules, 3rd party integrations); proactive maintenance (e.g. cleaning up fields, page layouts, integrations, listviews); and managing a weekly deployment process from sandbox environments to production
CPQ administration, including approval flow updates, change management, and
Communicate business requirements to technical and non-technical team members
Manage multiple competing priorities through effective organization and communication
Experience building a transformative product
End-to-end ownership of your projects
Competitive salary
Comprehensive healthcare benefit
Flexible work schedule
Paid Time Off and Parental Leave
Monthly, quarterly, and annual social and team building events
TGIF-Off program
Remote office stipend
Monthly internet reimbursement
Monthly Food & Beverage Reimbursement Program
#LI-REMOTE

Desired Qualifications

Experience programming in Apex or Java is a plus

Harness is a high-growth startup that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

POSITION SUMMARY

Harness is looking for a Senior Salesforce Administrator to join the Revenue Operations team to deliver world class systems, data, and tools to the Sales, Partner, Marketing, and Customer Success teams. This is an exciting opportunity to join a growing team and to help establish the foundation for scalable, user-empowering, world class systems and tools.

A strategic partner to the business, you will cultivate a deep understanding of their processes and act as a consultant on their business systems needs. As the primary technical owner for Salesforce.com, you will gather and document requirements, design and document technology solutions, and implement configuration-based changes. The right candidate has a unique blend of technology acumen, project management skills, and passion for delivering operational excellence.

KEY RESPONSIBILITIES

Initial intake of systems requests and questions from Revenue Ops, Sales, Partner, Marketing, and Customer Success teams. Understand impact of requirements to existing and proposed business processes and technical landscape.
Initial scope and solution design of systems projects to help determine priority and timeline.
Configure and customize systems to meet requirements.
SFDC administration, including managing user permissions; ad hoc troubleshooting (e.g. validation rules, 3rd party integrations); proactive maintenance (e.g. cleaning up fields, page layouts, integrations, listviews); and managing a weekly deployment process from sandbox environments to production.
CPQ administration, including approval flow updates, change management, and
Communicate business requirements to technical and non-technical team members.
Manage multiple competing priorities through effective organization and communication.

ABOUT YOU

3-5 years of relevant work experience
Experience with a Salesforce.com implementation, including building and updating custom objects, fields, user profiles, formulas, validation rules, workflows, and approval processes a plus
Service-oriented mindset and a passion for learning new technologies, including Sales tools like Gong, Outreach.io, and more
Demonstrated ability to understand business needs, translate requirements into technical solutions, and document in process flow diagrams
Ability to prioritize tasks, manage parallel projects, and meet deadlines
Experience programming in Apex or Java is a plus

WHAT YOU WILL HAVE AT HARNESS

Experience building a transformative product
End-to-end ownership of your projects
Competitive salary
Comprehensive healthcare benefit
Flexible work schedule
Paid Time Off and Parental Leave
Monthly, quarterly, and annual social and team building events
TGIF-Off program
Remote office stipend
Monthly internet reimbursement
Monthly Food & Beverage Reimbursement Program
#LI-REMOTE

HARNESS IN THE NEWS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

The anticipated salary range for this position is $121,000 - $175,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

501-1,000 employees

Website

Software delivery platform

Company Overview

Harness’ mission is to enable every software engineering team in the world to deliver code reliably, efficiently, and quickly to their users through their modern software delivery platform. The company’s platform is designed for all phases of software delivery and allows teams to speed up test cycles, fully automate and govern build and deploy processes, provide developers with faster feedback loops, use GitOps and Pipelines to varying needs, and create exceptional experiences.

Benefits

Competitive salary and early-stage stock options
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Flexible work schedule
Employee Assistance Program (EAP)
Paid Time Off & Parental Leave
Monthly, quarterly, & annual social and team building events
TGIF-Off program
Remote office stipend
Monthly internet reimbursement
Monthly Food & Beverage Reimbursement Program

Company Core Values

Be Bold
Know Your Customer
Continuously Improve
Build Trust through Transparency
Stay Humble
Remember the Human
Celebrate Together
Get Ship Done