OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

OpenX is seeking a Director of Account Management with significant experience in the programmatic supply-side ecosystem. This senior leader will manage OpenX’s North American Account Management team within our Demand Platforms group. This team is responsible for managing OpenX’s tier 1 & 2 DSP partners. The focus of this role will be on driving revenue with existing partners and managing a team of AM’s. This person will be responsible for achieving revenue targets and working to establish best practices and processes for the AM team around uncovering revenue opportunities, optimizing existing accounts, and deepening relationships with top customers. 

We are looking for a revenue-led, highly motivated self-starter, who is both a strong hands-on contributor and has a track record of success with managing best-in-class Account Management or Customer Success teams in the programmatic space. This role will report into the SVP of Publisher & Demand Platforms and will be highly visible within the OpenX organization and collaborating closely with the Exec team. 

 

- Drive and own revenue targets & strategic goals with existing DSP partners by identifying & implementing revenue growth opportunities through intricate knowledge of DSPs’ business needs and data analysis. 

- Work closely with SVP, Publisher & Demand Platforms and product to manage and navigate ongoing revenue and industry projects like IAB video changes, cookie-less solutions, political advertising, ad-podding, multi-bidding, and more

- Manage the DSP AM team and conduct weekly 1:1’s and team meetings, lead career mapping and development conversations, and have performance and compensation reviews with direct reports     

- Collaborate cross-functionally with internal stakeholders across Publisher Development, Buyer Development, Product, Marketing, and Operations in order to drive business outcomes across OpenX clients. 

- Help grow and build OpenX’s CTV business and positioning through account plans, customer touchpoints, and establishing CTV best practices

- Be in-market and maintain strong relationships with top customers and gather intel and competitive feedback to shape OpenX’s company strategy and product roadmap

- Partner closely with OpenX’s VP, DSP Strategic Relationships on top accounts to identify opportunities for revenue growth

- Maintain a deep working knowledge of the OpenX platform and product suite to better guide the AM team and partners in best practices

- Provide Exec updates on revenue pacing and overall strategy in leadership meetings

- 7-10 years experience in demand-side programmatic account management or customer success roles and team management

- Deep experience at a DSP in a monetization/yield management

- Proactive, self-starter with the ability to hit the ground running and be a strong contributor day to day

- Has contacts and relationships at leading publishers in the US

- Proven ability to deliver against revenue goals

- Excellent client manner, experience building relationships, overcoming challenging issues in positive ways, and interacting effectively internally and externally

- Excellent working knowledge of integrations including Prebid, oRTB, Google OB, Amazon TAM, and more

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. 

We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

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