INACTIVE
Full-Time
Utility Rates Specialist
Budderfly offers high-efficiency HVAC, LED lights, and refrigeration
Hardware
Energy
Senior
Shelton, CT, USA
Required Skills
Communications
Customer Service
Excel/Numbers/Sheets
Requirements
- Ability to read, understand, and interpret complex utility Tariffs
- Proficient in multitasking and functioning in a face-based, quickly evolving environment
- A self-starter with the ability to work independently with guidance from senior team members
- Ability to maintain a calm and pleasant demeanor in a variety of interactions with customers and utility companies
- Capability to develop priorities and new business practices
- Proficiency with Microsoft Excel
- Bachelor's Degree or related utility industry experience
- Clear understanding or interest in learning tariff complexities in the utility industry
Responsibilities
- Develop and maintain rate repository for all rate tariffs for utilities we do business with
- Actively research all new utilities for rate tariff options using a variety of methods (utility websites, signing up for utility email distribution lists, calling utilities to understand various charges, etc.)
- Coordinate with Onboarding team to ensure all new accounts are onboarded with best possible rate structure
- Review and correct any rate errors found on monthly customer bills that are identified by the billing team
- Track ongoing tariff changes and work with customer service team to ensure that information is properly communicated to customers
- Collaborate with Development team by providing requirements to build and implement necessary system changes to support ongoing rate-related information
- Act as the main point of contact with utilities for tariff updates and queries
Desired Qualifications
- Must possess highly developed interpersonal, analytical, and oral and writing communication skills
Budderfly is a provider of Energy Efficiency as a Service (EEaaS), offering businesses high-efficiency HVAC, refrigeration, LED lights, and more, at no out-of-pocket cost. Their technologies include patented technologies and proprietary energy software to help businesses lower energy bills, reduce carbon footprint, and improve customer and employee experience.
Company Stage
Series C
Total Funding
$289.8M
Headquarters
Shelton, Connecticut
Founded
2007
Growth & Insights
Headcount
6 month growth
↑ 15%1 year growth
↑ 56%2 year growth
↑ 171%INACTIVE