Learning Consultant

Indigo Slate is an experience agency with a passion for technology. We provide services to help our clients transform customer experiences and create better relationships. We serve as a strategic vendor to technology firms, their partner ecosystems, and enterprise customers by: 

·         Consulting with clients to develop strategies that help them launch their products and services. 

·         Creating technical content for readiness, marketing, and sales. 

·         Providing creative direction and support to bring campaigns, content, and solutions to life.  

·         Providing IT management consulting services. 

We are looking for a Learning Consultant (LC) to join our Sales and Partner Success Consulting Team who is passionate about helping our client strengthen its channel partner readiness program through capability and capacity assessment. LCs work closely with our client’s partners to build partner teams and skills that deliver to business objectives and outcomes.

Note that the LC is a consultant and SME for cloud learning programs (such as certification, tools, processes, training, and exams) that works with both learning and business teams to drive partner capacity and capability aligned to business outcomes and revenue. This is not a role in instructional design or curriculum/content development or training. 

Position description

LCs are responsible for advising, guiding, scoping, developing, learning plans for that align to partner business teams and their outcomes. Although this is a learning consulting role, having a strong ability to get buy-ins from senior business stakeholders, being able to showcase L&D is crucial to success. They establish and embed processes for learner journeys into partner organizations. LCs provide ongoing support for learning programs and program updates. Motivated, analytical, and strategic thinkers—who also have excellent stakeholder management skills and the ability to develop and execute plans—will succeed in this consultative role. 

High-level skills and experience

• Strong consultative mindset and consulting skill set with a point-of-view on solutions.
• Strategic, ‘big picture’ thinking and connecting the dots.
• Ability to understand the ‘why’ along with the ‘what’ and ‘how’ of a partner need (i.e., well-rounded learning plans that drive business outcomes rather than just chasing headcount/numbers)
• Strong commercial awareness/business acumen of the client’s and partner’s business.
• Ability to align learning with client and partner ROI and business drivers.
• Thought leadership with new ideas, strategies, framework, processes.
• Executive presence with senior stakeholders
• Data analytics (ability to dig into trends and forecast) and data story telling.
• Technical prowess to pick up cloud knowledge
• Excellent oral/written communication and presentation skills for business reviews with senior stakeholders.
• Highly collaborative across various business functions/senior stakeholder management.
• Proactive and independent, ability to excel in a fast-paced environment while working from vision through execution.

Expected tasks and responsibilities

• Conduct partner needs analysis (discovery and scoping at business, technical and learning levels)
• Enabling consulting conversations with business leaders in partner teams to understand their business drivers.
• Propose strategic learning plans to all internal and external stakeholders.
• Prescribe relevant learning based on scope and workload (such as certifications, solutions, products, etc.)
• Identify and qualify relevant learner audiences within partners.
• Build custom partner learning plans, where required, based on the results of scoping/needs analysis and business priority.
• Monitor learner progress and detect any issues.
• Flag issues and create plans to resolve them.
• Monitor and analyze learning stats for data-driven decisions.
• Set expectations with partners on support level/cadence.
• Explore business problems and create different solution models.
• Make recommendations for improvement and present to partners and internal stakeholders.
• Develop and implement new procedures and/or training to support proposed changes

Qualifications

We are looking for individuals with the following qualifications, skills, and experiences: 

• 5+ years relevant experience being an L&D consultant (preferred) or in any business facing consultant role driving business outcomes.
• Bachelor’s degree in business administration, Sales, Marketing, Computer Science, or a related field (required) 
• Master’s or Master’s candidates (preferred)
• Cloud Digital Leader (CDL) certification preferred.
• Channel sales / channel partner / pre-sales background strongly encouraged.