Technical Program Manager

Location: Austin, Texas 

About the Department

Security at Cloudflare is a diverse, focused team committed to helping secure both Cloudflare and our customers.  And the Technical Program Management team is the group that helps connect the dots between threats, risk, business needs, and innovation.  We drive the transformation of security with program and project execution to reduce risk at Cloudflare while partnering to build the best solutions for our customers.   

About the Role

We need to solve big security challenges at scale.  As a Technical Program Manager on the security team, at a high level, you will help discover, define, and drive the execution of transformational security projects  to reduce risk at Cloudflare. You will work with our team and all of our stakeholders to: 

• Build relationships across Cloudflare’s many teams and be an expert with communication  and maintaining alignment 
• Synthesize ideas and concepts into executable program and project plans and be the voice of the change
• Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs 
• Ensure decisions get made that drive programs and projects forward 
• Drive alignment on capacity and resource allocation 
• Identify stakeholders and drive alignment, including dependency identification and tracking
• Maintain the  backlog of change initiatives and support prioritization
• Generate cadenced program updates, reports, and metrics that provide executive and board level summaries 
• Lead conversations with key internal and external stakeholders to make tough decisions, define and prioritize requirements, and estimate work efforts
• Manage change to scope, timeline, key results/outcomes and budget 
• Maintain a project management framework using  milestones, communication plans, decision logs, issues, risks, etc. 
• Facilitate vendor procurement processes
• Close out projects with readouts on objectives met, sponsor and stakeholder alignment on success, and lessons learned
• Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Examples of desirable skills, knowledge and experience

• 5+ years of experience in technical program/project management, ideally with a focus on security
• Impeccable change management and communication skills 
• A knack for ensuring team(s) and stakeholders are always executing toward the outcome
• PMP PMI certification preferred 
• Comfortable managing tight deadlines, changing priorities, and ambiguity
• Exceptional communication, presentation, organizational, and analytical skills
• Experience building out programs globally and from the ground up
• Highly experienced at cross functional dependency identification and coordination
• Ability to effectively prioritize and advance a multiple projects simultaneously
• Ability to speak with ease to both engineers and executives
• Foresight to understand and plan around the technical dependencies and impacts to other teams and projects 
• Principled decision making based off of deep understanding of where the business is heading
• Ability to influence and motivate people across a broad variety of job functions
• Experience in or desire to work with multiple time zones and with multiple cross functional teams including travel as needed

Compensation

• For Texas based hires: Estimated annual salary of $120,000-$146,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave