Full-Time
Surgery Scheduler
Posted on 8/20/2026
Advanced Urology Institute
Urology care across Florida
No salary listed
Tallahassee, FL, USA
In Person
 Administrative & Executive Assistance (1) |
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- Knowledge of healthcare system operations, including electronic medical records.
- Knowledge of database management.
- Knowledge of medical terminology, healthcare coding systems, and clinic functions.
- Knowledge of governmental regulations and compliance requirements.
- Knowledge of Medicare, Medicaid, managed care, and other third-party payer guidelines.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Customer-oriented ability to remain calm in difficult situations.
- Skill in using computer programs and applications, including Microsoft Office.
- Ability to build relationships with patients and demonstrate empathy and compassion.
- Ability to work independently and manage deadlines.
- Ability to work with team members and patients in a courteous and cooperative manner.
- Compliance with Health Insurance Portability and Accountability Act regulations for patient confidentiality.
- Compliance with the organization's health and safety policies.
- A high school diploma or equivalent is required.
- At least one year of scheduling experience in a surgery center and/or medical office setting.
- Schedule office, surgery-center, and hospital-based medical procedures for patients with the appropriate provider and time/location slot using the appropriate scheduling code.
- Preauthorize surgeries through insurance companies, schedule procedures at designated facilities, and accurately enter information into the scheduling system.
- Maintain a surgical log for statistical analysis.
- Provide patients with presurgical packets confirming the date and preoperative instructions.
- Coordinate with surgical facilities regarding special equipment or personnel needed for surgery.
- Ensure that all preoperative laboratory tests are ordered, tracked for completion, and correctly scanned into the patient's electronic medical record.
- Use clinical knowledge to determine whether an appointment is consistent with the diagnosis or indications provided by the physician.
- Audit the automated phone system daily to ensure call information and phone-call schedules are accurate and updated when necessary.
- Verify and reverify scheduling information for accuracy before schedules are published.
- Interface with surgery-center and hospital staff to support cohesive patient-care services.
- Treat patients and referring physicians courteously and respectfully in person and by phone.
- Maintain patient confidentiality.
- Follow the Solaris Health Code of Conduct and all applicable policies, laws, and regulations.
- Report suspected compliance concerns or violations to a supervisor or the Compliance Department.
- Complete annual compliance training on time.
Advanced Urology Institute is a physician-led urology practice serving patients through more than thirty locations across Florida. Its clinicians diagnose and treat urinary, reproductive and related conditions, including prostate disease, kidney stones, cancers, incontinence and men's and women's health concerns. Services also include imaging, laboratory work, procedures, surgery and selected clinical research. The organization combines regional medical groups and specialty resources, providing coordinated outpatient urologic care rather than functioning as a general hospital or health-information website.
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