Senior UX Researcher
Confirmed live in the last 24 hours
theScore

501-1,000 employees

Digital sports media and betting platform
Company Overview
theScore, a subsidiary of PENN Entertainment, stands out as a leader in the sports media and betting industry, boasting one of North America's most popular sports apps that provides personalized live scores, news, and betting information. The company's competitive edge lies in its immersive mobile sports betting and iCasino experience, offered through 'theScore Bet Sportsbook & Casino' app, which is live in Ontario. With a strong focus on engaging fans through its digital media, sports betting products, and esports platforms, theScore fosters a dynamic culture that thrives on technical innovation and industry leadership.
Consumer Software

Company Stage

N/A

Total Funding

$268.1M

Founded

2012

Headquarters

Toronto, Canada

Growth & Insights
Headcount

6 month growth

14%

1 year growth

24%

2 year growth

83%
Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
UI/UX Design
iOS/Swift
Android Development
Business Strategy
Data Analysis
CategoriesNew
UI/UX & Design
Software Engineering
Requirements
  • 3+ years experience in a dedicated research role, or a research focused role in UX
  • Experiences with leading mixed-method research within a multidisciplinary project team
  • Skilled in both generative and evaluative research methods, and are looking to explore new ways to uncover human behaviours and decision-making
  • Ability to discover and articulate research opportunities and user problems
  • Experienced in scoping/planning out complex research projects - selecting the right approaches for the right job
  • Engaging storytelling skills that capture and distill complex insights in a meaningful way for diverse audiences
  • Ability to see the big picture and hold a deep understanding for the influences between UX Research, business strategy, and societal trends
  • Comfortable working autonomously and proactively, while also being able to adapt to shifting circumstances
Responsibilities
  • Plan, Conduct, and Implement quantitative and qualitative research methods
  • Align and manage stakeholders, partners, and leaders on research direction, methods, and outcome.
  • Build research artifacts (ie. archetypes, experience blueprints, design principles, etc)
  • Analyze field data and translate them into clear, compelling narratives that inspire action and change to diverse audiences
  • Craft and Conduct workshops and/or ideation labs, with internal and external participants
  • Build strong relationships with product teams, research partners, and leaders
  • Collaborate closely with Product Designers and PMs on iterative research projects
  • Evaluate and optimize research-related processes and tools
  • Add to existing research library and find new ways to share UXR outcomes with others
  • Create educational content and activities to elevate HCD thinking and skills of others
  • Participate in conferences, courses, and activities to enhance UXR skills
Desired Qualifications
  • An understanding of Web, iOS and Android patterns and conventions
  • Skills in quantitative data analysis
  • Adjacent industry experience (ie. media, gaming, entertainment, retail, etc)
  • Experience mentoring and guiding others through HCD thinking and practices