Full-Time

Program Manager

Training & Enablement

Confirmed live in the last 24 hours

Brightwheel

Brightwheel

201-500 employees

Childcare management software for preschools

Consumer Software
Education

Compensation Overview

$84k - $115kAnnually

Mid, Senior

Remote in USA

Category
Project Management
Business & Strategy
Required Skills
Data Analysis
Requirements
  • 3-5 years of experience as a trainer or manager in a high-growth tech environment, with a proven track record of delivering impactful training programs.
  • Demonstrated ability to build a high-impact program from scratch; Not only experience running a pre-built program.
  • Expertise in various learning methodologies and approaches, with experience designing programs using an LMS (Learning Management System) a plus.
  • Experience with training customer-facing teams with a track record of successful results.
  • Strong data analysis skills, capable of interpreting performance metrics and leveraging insights to drive training strategies.
  • Excellent communication skills, both written and verbal, with the ability to effectively convey complex concepts and ideas.
  • Strategic thinker with the ability to develop and execute scalable training programs that align with organizational objectives.
  • Proven ability to collaborate cross-functionally and influence stakeholders at various levels of the organization.
  • Familiarity with AI coaching tools and performance monitoring platforms is a plus.
Responsibilities
  • Establish and expand the Growth/Upsell enablement function, defining clear goals and operational cadences for the team, aligning training initiatives with business objectives.
  • Partner with the Leadership team to develop comprehensive training curriculum and corresponding materials to support new product and process introductions, and build out our learning management system.
  • Facilitate trainings as needed (ICs and/or Managers) and deliver 1:1 coaching and support to accelerate rep development and help them stay on process.
  • Utilize data analysis to track and analyze performance metrics across the upsell team(s), identifying areas for improvement and opportunities for targeted training interventions.
  • Continuously measure and evaluate the effectiveness of training programs, correlating improvements in output metrics with training initiatives.
  • Harness the power of AI coaching tools and performance monitoring platforms to enhance the effectiveness of training programs for customer-facing teams.
  • Provide regular feedback to sales management and sales operations to uplevel our systems, script and hiring processes.
Desired Qualifications
  • Additional qualifications such as certifications in training methodologies or customer success management are desirable.

Brightwheel provides childcare management software specifically designed for preschools and childcare centers. The platform simplifies various administrative tasks such as sign-in and sign-out procedures, billing, and communication with families, allowing educators and staff to save time each month. Users have reported that 90% of preschools using Brightwheel experience an increase in timely payments, while 95% of administrators and staff note improved communication with families. Brightwheel operates on a subscription-based model, where childcare centers pay a regular fee to access the software. Its user-friendly interface and strong customer service set it apart from competitors, making it a top choice in the educational technology market. The goal of Brightwheel is to enhance the efficiency of childcare management and foster better relationships between centers and families.

Company Stage

Series C

Total Funding

$86.4M

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Brightwheel's acquisition of Experience Early Learning expands its educational offerings.
  • The $55M Series C funding round boosts Brightwheel's growth potential and market reach.
  • Brightwheel's platform improves timely payments and communication for 90% of its users.

What critics are saying

  • Increased competition from AI-powered tools like Clay could challenge Brightwheel's market position.
  • Integration challenges from acquiring Experience Early Learning may disrupt service quality.
  • Rapid valuation increase to $600 million may attract scrutiny and pressure for growth.

What makes Brightwheel unique

  • Brightwheel offers an all-in-one platform for childcare management and communication.
  • The platform is highly rated, earning the title of #1 childcare software.
  • Brightwheel's integration with QuickBooks enhances financial monitoring for childcare centers.

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Benefits

Competitive base salary

Equity

Premium medical, dental, & vision coverage

Paid parental leave

Flexible PTO policy

Wellness & productivity stipend

Learning & development stipend