Director of Market Operations
Posted on 3/16/2023
INACTIVE
Online platform connecting learners with expert tutors
Company Overview
Varsity Tutors, a Nerdy Company, stands out as a leading platform for live online learning, offering a comprehensive range of learning experiences across 3,000+ subjects. Their proprietary platform utilizes AI to connect learners with experts, providing a high-value learning environment that is accessible to individuals, schools, and other institutions. Testimonials from users highlight the company's effectiveness, with students reporting significant improvements in their grades and a reduction in study time, demonstrating the company's commitment to delivering personalized, high-quality education.
AI & Machine Learning
Education
Company Stage
Series C
Total Funding
$407M
Founded
2007
Headquarters
Clayton, Missouri
Growth & Insights
Headcount
6 month growth
↑ 7%1 year growth
↑ 10%2 year growth
↑ 10%Locations
Remote • Phoenix, AZ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
SQL
Data Analysis
Requirements
- Bachelor's Degree required, Masters degree preferred
- 5+ years operations management with a history of organizing teams and completing high volume tasks
- 3+ years of experience in modeling unstructured and complex business problems with operational and financial elements as mathematical models
- Strong understanding of how to effectively leverage and manage third party vendor relationships and partnerships
- Desire for a high level of responsibility and ownership
- Advanced skills with Excel or equivalent required (dashboards, v-lookups, pivot tables), SQL preferred
- Bias for action
- Accountability
- Stewardship
- Think big
- Remove friction
- Gather data and use information
- Intellectual curiosity
- Comfort with ambiguity
- Build teams
Responsibilities
- Facilitate the creation of best practices, improved processes, and better reporting within market operations
- Manage third party vendors and leverage partnerships to drive greater efficiencies internally
- Improve fulfillment operations for increased efficiency, operational excellence, and profitability
- Develop, document, test business metrics and insights to manage and optimize business results
- Lead development and execution of initiatives through cycles of data analytics, experiment, and rollout. Create timelines, budgets, requirements, and costs for projects and the implementations of business initiatives
- Optimizing operations processes through analytical frameworks and statistical models
- Communicate prioritization and resource allocation to management, co-workers, and business functional owners
- Prepare and present performance results and project plans to executive leadership
- Build dashboards that deliver data around operational insights and strategies