Full-Time
Quality Improvement Specialist
Updated on 9/11/2026
Valle del Sol
201-500 employees
Primary and behavioral health care provider
No salary listed
No H1B Sponsorship
Phoenix, AZ, USA
In Person
Local travel between Valle del Sol sites or community locations may be required.
Associate's
 Risk & Compliance (1) |
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- A high school diploma or GED is required.
- At least three years of experience in a healthcare setting is required.
- Experience supporting clinical documentation, audits, compliance monitoring, quality improvement activities, regulatory readiness, or staff training is required.
- Experience using an electronic health record, such as NextGen, and maintaining accurate documentation is required.
- Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams, is required.
- Basic Life Support certification is required, or it must be obtained within five business days of hire.
- An Arizona Level I Fingerprint Clearance Card is required, or it must be obtained within five business days of hire.
- The employee must meet additional licensure, certification, credentialing, or regulatory requirements applicable to the position.
- The employee must be at least 18 years of age.
- The employee must be authorized to work in the United States.
- The employee must successfully pass pre-employment and continued-employment screenings.
- The employee must be able to collect, validate, and summarize data accurately.
- The employee must prepare clear documentation, including audit findings, trackers, training records, and meeting notes.
- The employee must organize work, manage multiple tasks, and meet deadlines in a fast-paced clinic environment.
- The employee must work collaboratively with clinical and administrative teams.
- The employee must demonstrate professionalism, confidentiality, and sound judgment when handling sensitive information.
- The employee must maintain reliable attendance and flexibility to support clinic operations and compliance timelines.
- The employee must be proficient in Microsoft Office and electronic health record reporting tools.
- The employee must be able to operate computers, common software packages, and other office machinery.
- The employee must be able to work at Valle del Sol offices, clinics, or other directed locations.
- The employee must be able to attend meetings at various Valle del Sol and designated locations as needed.
- The employee must be able to sit, stand, walk, bend, and reach for extended periods; operate computers, mobile devices, and standard office or clinical equipment; and lift or move materials or equipment weighing up to 25 pounds.
- The employee must be able to travel to various Valle del Sol locations or community sites when required.
- Support organizational performance, regulatory compliance, and continuous improvement efforts through data analysis, training, competency development, and quality project coordination.
- Collaborate across departments to improve patient care, strengthen operational workflows, ensure staff competency, and maintain accreditation readiness.
- Conduct audits, facilitate training, coordinate improvement projects, and provide coaching to support high-quality, patient-centered care.
- Apply structured improvement methodologies, including PDSA cycles, Lean principles, and workflow redesign.
- Identify performance gaps and implement sustainable process improvements.
- Use data to drive decision-making and measure outcomes.
- Conduct ongoing compliance monitoring and audits.
- Ensure adherence to clinical protocols, documentation standards, and organizational policies.
- Maintain readiness for accreditation requirements, including The Joint Commission, HRSA, and state regulations.
- Participate in root cause analysis and support corrective action planning.
- Identify, track, and escalate organizational risks.
- Operate standard office, clinical, and communication equipment, including computers, phones, printers, electronic health record systems, laptops, and mobile devices.
- Travel between Valle del Sol sites or community locations when required, including possible evening or weekend work based on program needs.
- Completion of a Medical Assistant training program or Medical Assistant certification is preferred.
- An associate's degree or higher in Healthcare Administration, Nursing, Public Health, Quality Management, Health Information Management, or a related healthcare field is preferred.
- Experience supporting Joint Commission, HRSA, OSHA, ADHS, SAMHSA, or other healthcare accreditation or regulatory surveys is preferred.
- Experience developing or delivering staff training, onboarding, or competency assessments is preferred.
- Experience with healthcare data analysis, quality metrics, dashboards, or performance improvement initiatives is preferred.
- Medical Assistant Certification, including CMA, RMA, NCMA, CCMA, or equivalent, is preferred.
- Certified Professional in Healthcare Quality certification is preferred.
- Lean Six Sigma Yellow Belt or higher is preferred.
- Certified Professional in Patient Safety certification is preferred.
- Additional certifications related to healthcare quality, regulatory compliance, performance improvement, or healthcare education are preferred.
Valle del Sol delivers primary and behavioral health care, counseling, substance use treatment, and social support through clinics and community programs. It provides integrated care where medical services are paired with behavioral health and wraparound supports like case management and transportation to help people access treatment. The approach combines health care with social services and leadership development, serving children to seniors in one network. Its goal is to improve community health by expanding access, reducing barriers to treatment, and empowering residents to lead prevention and care efforts.
Company Size
201-500
Company Stage
Grant
Total Funding
$3M
Headquarters
Phoenix, Arizona
Founded
1970
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Simplify's Take
What believers are saying
- April 13, 2026 accreditation boosts recruiting, payer credibility, and referral flows immediately.
- OneAZ Credit Union granted $225,000 on April 10, 2026 for Hispanic Leadership Institute.
- Workforce rose to 415 employees by March 2026, signaling modest operating expansion.
What critics are saying
- Judge Diane Humetewa denied injunction on August 11, 2026; Phoenix ordinance still threatens outreach.
- City permits allow only two monthly park events, strangling needle exchange and food access.
- If park restrictions survive appeal, Valle del Sol loses core harm-reduction operations in Phoenix.
What makes Valle del Sol unique
- First Joint Commission Gold Seal covers Primary Care, Psychiatric, and Behavioral Health services.
- Phoenix harm-reduction and medical outreach combine needle exchange, disposal, and substance-use education.
- Hispanic-focused community health brand gives Valle del Sol local trust in south Phoenix.
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Benefits
401(k) Company Match
Medical Insurance
Dental Insurance
Vision Insurance
Paid Life Insurance
Paid Disability Insurance
Paid Vacation
Employee Assistance Program
Employee Discount
Professional Development Budget
Employee Referral Bonus
Growth & Insights and Company News
6 month growth
↑ 13%1 year growth
↑ 13%2 year growth
↑ 13%Leah Terrano appointed as Chief Human Resources Officer at Valle del Sol.
UnitedHealth: United Health Foundation partners with Native American Connections to increase health care access.
PHOENIX - Valle del Sol, a health clinic serving Latino and underserved communities in Phoenix, recently unveiled a naloxone vending machine at its south Phoenix location on S. First Avenue and Buckeye Road.