Manager – Business Continuity Management

What is the Opportunity?

As a key member of the RBC Technology & Operations (T&O) Business Continuity & Disaster Readiness team, the Manager, Business Continuity Management (BCM) will serve as a primary advisor and expert for the Enterprise Business Continuity Risk Management Program. In this role, you will work closely with T&O businesses to ensure RBC achieves the highest level of preparedness and compliance with regulatory requirements, including OSFI and industry standards for Incident Management and Business Continuity Planning (BCP). Collaborating with business unit management, you will identify and mitigate operational risks to create a robust Business Continuity environment. Additionally, you will develop and implement high-level recovery strategies and tactical plans to support business continuity.

What will you do?

• Consult and manage tactical BCM activities including completion of Business Impact Analysis (BIA), Business Continuity Plan (BCP), Threat Risk Assessment (TRA), Internal Contingency Plans (ICP) within area of responsibility.

• Conduct BCM exercises like Work Area Recovery, Call Tree, simulations to test controls and validate the planning assumptions.

• Supports and advise the T&O business units with their BCM activities through tactical planning, execution, monitoring and reporting.

• Partner with the Enterprise BCM Central team, Regional and Business Line Management to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents; remain apprised of environmental and potential business impacting BCM related risks.

• Prepare T&O business units for potential disruption through communication and reporting processes related to Incident Management, Business Continuity and Recovery Strategy within area(s) of responsibility.

• Ensure all business continuity deliverables comply with RBC Standards and Policy and T&O business meets the maximum level of preparedness for Business continuity and Incident Management.

• Establish strong working relationships across business units and collaborate with senior leadership to build, influence and impact key business decisions.

• Contribute to ongoing administrative program activities as required.

• Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met.

• Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP, and required recovery testing.

What do you need to succeed?

 Must have:

• Undergraduate degree in business, engineering, or related discipline.

• Demonstrated experience in Business Continuity, Incident, Crisis, and/or Risk Management.

• Experience in building strong relationships with senior leaders and key stakeholders.

• Very strong planning, analytical and critical thinking skills, with the ability to identify and assess risk in complex environments.

• Demonstrated ability in written and oral communication along with strong organizational, leadership and presentation skills.

• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

Nice to have: 

• Experience in a large matrix environment, such as a publicly traded corporation.

• Risk mindset, data analysis capability and thought leadership.

• Prior business continuity or operational risk experience at a large FI organization.

• Recognized Certifications in business continuity, crisis management, emergency management or risk management.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to do challenging work.

#LI-POST

Job Skills

Availability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Critical Thinking, Decision Making, Group Problem Solving, IT Service Continuity Management (ITSCM), Teamwork

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-09-262025-11-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.