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Sales Operations Analyst
Deal Desk
Posted on 9/21/2022
United States
Experience Level
Desired Skills
  • Minimum:
  • Proficient with Salesforce.com
  • Ideal Candidate will have experience in CPQ (Cash -To- Quote) systems, where they will be a key point of contact to assist sales in quote generation
  • Ideal candidates will possess 2+ years in operations, strategy, finance or similar type-role preferred, but not required
  • Prior experience in Sales Operations and/or interacting with a Sales Team is preferred, but not required
  • Ability to engage & appreciate the needs of different audiences and different levels of seniority
  • 4-yr college degree in Business, Finance, Operations
  • Desired:
  • Proficient in Microsoft Office suite; advanced skills in Excel and PowerPoint
  • Experience with Salesforce.com required
  • Self-starter, can work independently under minimal supervision
  • Highly detail oriented, with strong attention to accuracy
  • Excellent planning and organization skills; can multitask and prioritize workload under tight deadlines in a fast-paced environment
  • High level of problem-solving and decision-making skills; critical thinker
  • Excellent oral and written communication skills and interpersonal skills; professional and confident demeanor
  • Develop into one of the subject matter experts in the Everbridge quote to cash process. This includes quote creation, deal modeling, understanding pricing models, and suggest possible improvements to the process
  • Recognizes and understands financial concepts in the context of sales quoting process. This would relate to discounting, pro-ration and application of promotional pricing
  • Ability to understand products and pricing and be able to articulate them clearly to the Sales Organization and to customers as needed
  • Understands and ensures compliance with order policies and procedures as they relate to Sales and Services
  • Able to create quotes for small, medium, enterprise sales and assist in creating complex quotes (upgrades, etc.) for the Sales Organization
  • Provides expert support to Sales Organization, solving quote to cash related issues
  • Primary point of contact for sales in all pricing and quoting support and escalation needs
  • Primary point of contact for sales for all Salesforce.com related questions
  • Manage the timely completion of customers Consolidations and Cancellations
  • Manage the accuracy of all sales Splits for commission's readiness
  • Provide exceptional service to Sales Operations internal and external customers
  • Learn and understand the different functions and duties of a Sales Operations team, and provide general Sales Operations support on an ad hoc basis

1,001-5,000 employees

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Company Overview
Everbridge's mission is to keep people safe and businesses running. The company builds infrastructure to move resources after natural disasters.
  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • PTO/Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave
  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan
  • Free Food
  • Work From Home Policy
  • Company Social Outings
  • Unique Office Space
Company Values
  • Obsessed with Customer Service
  • Fueled with Passion
  • Guided with Integrity
  • A Team of Leaders