Full-Time

Senior Product Manager

Patient Experience

Confirmed live in the last 24 hours

Headway

Headway

1,001-5,000 employees

Connects patients with affordable therapy providers

Healthcare

Compensation Overview

$200kAnnually

Senior

Remote in USA

Remote work is available across the US, with the option to work from offices in New York City and San Francisco.

Category
Product Management
Product Research
Product
Required Skills
Product Management

You match the following Headway's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 5+ years of experience building new consumer products (B2B2C product experience a plus)
  • Deep user empathy
  • Strong intuition on user behavior
  • Ability to tackle ambiguous problems
  • Results driven
  • Growth obsessed
  • High bar for building incredible experiences
  • Innately curious and eager to test and learn
Responsibilities
  • Craft delightful, data-driven product experiences to ensure our patients get high-quality care quickly
  • Develop a vision and strategy for how we engage and support patients throughout their mental health journey
  • Work closely with design, engineering, data, and other cross-functional partners to learn and ship quickly
  • Deeply understand and embody the voice of our patients, while staying close to your team in order to quickly build and iterate on products for the patient journey
Desired Qualifications
  • Passion for building innovative consumer product experiences
  • Desire to help patients receive quality mental healthcare

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health professional without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$318.1M

Headquarters

New York City, New York

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
  • Partnerships with Cigna and Blues plan to expand services to all 50 states.
  • Growing demand for telehealth services boosts Headway's market potential.

What critics are saying

  • Increased competition from platforms like BetterHelp and Talkspace.
  • Potential backlash from professionals feeling undervalued by Headway's platform.
  • Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

What makes Headway unique

  • Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
  • It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
  • Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

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Benefits

Equity Compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible Paid Time Off

Employee Assistance Program (EAP)

Training and professional development

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

0%
Security Magazine
Aug 28th, 2024
Susan Chiang hired as Chief Information Security Officer at Headway

Susan Chiang has been appointed Chief Information Security Officer (CISO) at Headway, a mental health organization.

Finsmes
Jul 23rd, 2024
Headway Raises $100M in Series D

Headway, a NYC-based mental healthcare system company, raised $100 million in Series D funding led by Spark Capital, with participation from Thrive Capital, Accel, a16z, and Forerunner Ventures. The funds will be used to accelerate platform development and expand into Medicare Advantage and Medicaid. CEO Andrew Adams highlighted the impact on improving lives and supporting providers. Headway's network includes 34,000 diverse providers, offering quick scheduling and referral options.

Bloomberg
Jul 12th, 2024
Therapy Startup Headway Nabs $2.3 Billion Valuation

Spark Capital is leading a $100 million funding round for the company

Fierce Healthcare
Dec 14th, 2023
Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states

Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states.

Being Medicos
Oct 6th, 2023
Mental health platform Headway scores $125M, announces $1B valuation

Mental health platform Headway announced it closed a $125 million Series C funding round led by Spark Capital, boosting its valuation to more than $1 billion.

Finsmes
Oct 5th, 2023
Headway Raises $125M in Series C Funding

Headway, a NYC-based mental healthcare tech startup, reportedly raised $125m in Series C funding

AlleyWatch
Oct 5th, 2023
The AlleyWatch Startup Daily Funding Report: 10/5/2023

Vera, a conversational assistant to enforce and automate privacy, security, and fairness policies within an enterprise, has raised $2.7M in Pre-Seed funding from investors that include Greycroft, Everywhere Ventures (The Fund), Betaworks, SaaS Ventures, Differential Ventures, and Essence VC.

Reuters
Oct 4th, 2023
Temasek hires Goldman Sachs for Singapore Power's 40% stake sale in Aussie energy firm Jemena - AFR

Business category US mental health startup Headway raises $125 million at $1 billion valuation Headway, a healthcare tech startup that connects patients and in-network therapists, has raised $125 million in Series C funding, the company told Reuters.

SoCalTech
Oct 21st, 2022
Headway Eyes Socal For Mental Health Access

Headway Eyes SoCal For Mental Health Access. Headway, a startup backed by Andreessen Horowitz (a16z), Accel, Thrive Capital, and GV, is eyeballing Southern California as its new market, saying on Thursday that it has started to offer up its services for mental health are in the area. According to Headway, it is aiming to help patients access mental health care via virtual or in-person appointments, via its online booking service. The startup is based in New York, and says it also offers up its service in 14 other states

Headway
Aug 2nd, 2022
Carefirst Inc. partners with Headway

CareFirst BlueCross BlueShield is teaming up with Headway, a company that matches patients to mental health clinicians, on a new initiative designed to help members more easily find behavioral health providers.