Full-Time

Senior Product Manager

Patient Experience

Posted on 9/18/2024

Headway

Headway

1,001-5,000 employees

Connects patients with affordable mental health services

Compensation Overview

$200kAnnually

Senior

Remote in USA

Remote work is available across the US, with the option to work from offices in New York City and San Francisco.

Category
Product Management
Product Research
Product
Required Skills
Product Management
Requirements
  • 5+ years of experience building new consumer products (B2B2C product experience a plus)
  • Deep user empathy
  • Strong intuition on user behavior
  • Ability to tackle ambiguous problems
  • Results driven
  • Growth obsessed
  • High bar for building incredible experiences
  • Innately curious and eager to test and learn
Responsibilities
  • Craft delightful, data-driven product experiences to ensure our patients get high-quality care quickly
  • Develop a vision and strategy for how we engage and support patients throughout their mental health journey
  • Work closely with design, engineering, data, and other cross-functional partners to learn and ship quickly
  • Deeply understand and embody the voice of our patients, while staying close to your team in order to quickly build and iterate on products for the patient journey
Desired Qualifications
  • Passion for building innovative consumer product experiences
  • Desire to help patients receive quality mental healthcare

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated administrative processes. For individuals, Headway provides a platform where they can easily find therapists and psychiatrists who accept their insurance, allowing them to filter through numerous providers to find the right match without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care rather than paperwork. The company connects patients with insurance-accepting providers and partners with health plans to facilitate the insurance process, generating revenue through these partnerships. Headway's goal is to create a more accessible and affordable mental healthcare system.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$318.1M

Headquarters

New York City, New York

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Headway raised $100M in Series D to expand into Medicare Advantage and Medicaid.
  • Partnerships with Cigna and Blues plan to expand Headway's services to all 50 states.
  • The mental health app market's projected growth offers strong opportunities for Headway's platform.

What critics are saying

  • Increased competition from platforms like BetterHelp and Talkspace may impact Headway's market share.
  • Regulatory scrutiny in Medicare Advantage and Medicaid expansion could pose compliance challenges.
  • Dependence on insurance partnerships poses risks if these partnerships are disrupted or terminated.

What makes Headway unique

  • Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
  • It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
  • Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

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Benefits

Equity Compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible Paid Time Off

Employee Assistance Program (EAP)

Training and professional development

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Nava Benefits
Mar 6th, 2025
Nava + Headway: redefining access to mental healthcare

That's why navabenefits.com is thrilled to announce its partnership with Headway, a company redefining how mental healthcare is delivered.

Security Magazine
Aug 28th, 2024
Susan Chiang hired as Chief Information Security Officer at Headway

Susan Chiang has been appointed Chief Information Security Officer (CISO) at Headway, a mental health organization.

Finsmes
Jul 23rd, 2024
Headway Raises $100M in Series D

Headway, a NYC-based mental healthcare system company, raised $100 million in Series D funding led by Spark Capital, with participation from Thrive Capital, Accel, a16z, and Forerunner Ventures. The funds will be used to accelerate platform development and expand into Medicare Advantage and Medicaid. CEO Andrew Adams highlighted the impact on improving lives and supporting providers. Headway's network includes 34,000 diverse providers, offering quick scheduling and referral options.

Bloomberg
Jul 12th, 2024
Therapy Startup Headway Nabs $2.3 Billion Valuation

Spark Capital is leading a $100 million funding round for the company

Fierce Healthcare
Dec 14th, 2023
Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states

Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states.

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