Agentic AI Operations Lead @ MedeAnalytics

AI & Machine Learning (2)
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AI & Machine Learning (2)

Founded in 1993, MedeAnalytics is an innovation-focused company. Over the past three decades, we have worked tirelessly to reimagine healthcare through the power of data—and helped thousands of organizations achieve their potential along the way. Leveraging state-of-the-art analytics and data activation, MedeAnalytics delivers actionable insights that support payers, providers, employers, and public entities as they navigate the complex healthcare landscape. Using artificial intelligence and machine learning alongside the most advanced data orchestration in the industry, we empower organizations to optimize their resource allocation, experience superior patient outcomes, and achieve population health management goals.

And that’s just the beginning.

With a deep understanding of the complex challenges facing the healthcare industry, MedeAnalytics offers a comprehensive suite of solutions to address key areas such as:

Population Health Management: Gain insights into patient populations, identify at-risk individuals, and implement targeted interventions to improve health outcomes.
Value-Based Care: Optimize care delivery, reduce costs, and enhance patient satisfaction by aligning with value-based care models.
Revenue Cycle Management: Streamline revenue cycle processes, improve reimbursement rates, and minimize denials.
And more…

MedeAnalytics is committed to delivering cutting-edge technology and exceptional customer service. Our team is passionate about transforming healthcare and making a positive impact on the lives of patients.

MedeAnalytics is on a mission to become an agentic AI-centric organization, streamlining operations, enhancing productivity and elevating customer experiences through intelligent automation. As our Agentic AI Leader, you’ll lead the charge in identifying, designing and deploying autonomous agents and workflow automations across the enterprise.

This is a strategic, cross-functional role that blends visionary thinking with hands-on execution. You’ll work with teams across the company to reimagine business processes, reduce manual effort, and unlock new levels of operational excellence using the latest in Agentic AI, LLMs, and orchestration platforms.

Essential Duties and Responsibilities:

Identify and prioritize opportunities for agentic AI and workflow automation across departments
Lead discovery sessions to map current-state processes and design future-state AI-enhanced workflows
Evaluate and implement autonomous agent frameworks and orchestration tools
Write product requirements, user stories, and success metrics for AI-driven solutions
Collaborate with engineering, data science, and product teams to build and deploy automation systems
Monitor performance, reliability, and ROI of deployed agents
Evangelize agentic AI across the organization through education, demos, and change management
Stay current on emerging AI technologies and best practices to inform strategy and execution
Design and implement AI governance frameworks to ensure responsible deployment and oversight
Use data analytics to measure impact, optimize agent performance, and inform prioritization

Essential Education, Experience, and Interests:

Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Engineering)
5+ years of experience in product management, AI implementation, business process automation, or related fields
Proven track record of delivering technology-enabled workflow improvements
Strong understanding of agentic AI, LLMs, and automation platforms
Excellent communication, stakeholder management, and changing leadership skills

Preferred:

Experience implementing autonomous agents using tools such as:

LangChain / LangGraph – for building stateful, multi-agent systems
AutoGen – for orchestrating collaborative agents with asynchronous messaging
SuperAGI / Crew AI / Grok AI / OpenOperator / Claude AI / Azure AI Agents

Familiarity with prompt engineering tools and frameworks such as:

LangSmith / Guidance / Lilypad / Mirascope / PromptBase

Experience with Microsoft Copilot (Microsoft 365 Copilot, Copilot Studio) for productivity and process automation
Experience using Visual Studio / Visual Studio Code for agent development, integration, and testing
Understanding of AI governance, bias mitigation, and human-in-the-loop workflows
Ability to influence senior leadership through data-driven insights
Background in industries such as healthcare, logistics, finance, or customer support where agentic AI can drive major efficiencies
Experience with agile methodologies and iterative experimentation
Salesforce, JIRA, Power BI experience preferred.
LEAN, Six Sigma, or LEAN Six Sigma experience and/or certification preferred.

Success Metrics:

Reduction in manual workflows and operational bottlenecks
Increased productivity and throughput across business units
Enhanced customer satisfaction through faster, smarter service delivery
Adoption and trust in agentic AI systems across teams

Additional Information:

MedeAnalytics believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $125,000 – $135,000 USD. While this position is not bonus-eligible, it is part of our comprehensive total rewards program, which includes competitive benefits and opportunities for professional growth. Please note that actual compensation for all roles may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, relevant work experience, professional achievements/qualifications, skill level, business need, location and will be finalized at the time of offer.

Benefits Include:

Comprehensive Medical, Dental, and Vision Coverage – Effective the first of the month following your start date
Company-Paid Life & AD&D Insurance, plus Short-Term and Long-Term Disability (STD/LTD)
Company-Paid Employee Assistance Program (EAP) premium tier for your wellbeing
401(k) Plan with company match
Paid Holidays and Paid Time Off (PTO) Accruals
Employee Referral Bonus Program
Professional Development Opportunities to support your growth
And More!

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

** At this time, we are unable to provide or transfer sponsorship; candidates must be authorized to work in the country where this position is located and cannot require sponsorship now or in the future.

At MedeAnalytics we deeply value each and every one of our committed, inspired and passionate team members. If you're looking to make an impact doing work that matters, you're in the right place. Help us shape the future of healthcare by joining #TeamMede.

MedeAnalytics does not utilize any outside vendors/agencies. Please no unsolicited phone calls or invites.

Agentic AI Operations Lead

MedeAnalytics

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